Training Specialist

Hybrid Work Environment

Position Overview
The Training Specialist is responsible for designing, developing, and delivering comprehensive financial training programs that meet the needs of users, Business Process Owners (BPOs), Subject Matter Experts (SMEs), and institutional goals. This role involves consulting with U Finance BPOs on training needs, analyzing learning needs, creating engaging and effective training materials, and applying tested instructional design theories and methods. The specialist will develop content outlines, storyboard courses, and create supporting materials such as audio, video, simulations, graphics, and interactive activities to enhance the learning experience. This role requires strong collaboration with an educational technologist, system support analysts, BPOs, and SMEs to create and maintain training resources and data, and ensure the successful delivery of training initiatives.

Essential Duties and responsibilities with % time:
Create and deliver financial training (70%):

• Analyze learning needs and identify learning solutions that meet user, BPO, SME and institutional goals.
• Design, develop, and deliver technical training and job aids that respond to learner needs.
• Develop content outlines and storyboard courses based on direction and collaboration with BPOs and SMEs regarding training needs.
• Apply tested instructional design theories, practice and methods.
• Develop exercises and activities that enhance the learning process.
• Create supporting material/media (audio, video, simulations, graphics, role plays, games, etc.).
• Serve as a resource for finance BPOs and their staff on presentation techniques, adult learning techniques, and instructional methods ("train-the-trainer" assistance).
  

Maintain training data and records (20%):

• Maintain final and working copies of course content, job aids, project documentation, and related materials in course folders. Schedule training sessions; maintain class registrations and other content in the learning management system; record completion of training and assessments.
• Create and maintain training/practice data for learners to use in cooperation with system support analysts, BPOs, and SMEs.
• Collect feedback from learners through course evaluations to share with management, BPOs, SMEs, and use the insights to improve and update future training sessions.
  

Other duties as assigned (10%)

Required Qualifications

• BA/BS plus 2 years of experience; or a combination of education and/or experience to equal at least 6 years.
• Experience with course development software (for example, Captivate, Articulate) and at least one Learning Management System.
• Two years of experience designing both instructor-led and computer-based learning.
• Strong communication and facilitation skills.
• Working knowledge of learning theories and instructional design models.
• Demonstrated ability to provide excellent customer service.
• Visual design skills and the ability to storyboard.
• Technical writing and editing expertise.
  

Preferred Qualifications

• Experience with Peoplesoft Financials, Peoplesoft Human Resources, or similar enterprise systems.
  
  

Pay Range: $68,000 - $75,000 annual; depending on education/qualifications/experience

Time Appointment: 75%-100% Appointment

Position Type: Civil-Service & Non-Faculty Labor Represented Staff

Please visit the Office of Human Resources website for more information regarding benefit eligibility.

The University offers a comprehensive benefits package that includes:

• Competitive wages, paid holidays, and generous time off
• Continuous learning opportunities through professional training and degree-seeking programs supported by the Regents Tuition Benefit Program
• Low-cost medical, dental, and pharmacy plans
• Healthcare and dependent care flexible spending accounts
• University HSA contributions
• Disability and employer-paid life insurance
• Employee wellbeing program
• Excellent retirement plans with employer contribution
• Public Service Loan Forgiveness (PSLF) opportunity
• Financial counseling services
• Employee Assistance Program with eight sessions of counseling at no cost
• Employee Transit Pass with free or reduced rates in the Twin Cities metro area

Applications must be submitted online. To be considered for this position, please click the Apply button and follow the instructions. You will be given the opportunity to complete an online application for the position and attach a cover letter and resume.

Additional documents may be attached after application by accessing your "My Job Applications" page and uploading documents in the "My Cover Letters and Attachments" section.

To request an accommodation during the application process, please e-mail employ@umn.edu or call (612) 624-8647.

The University recognizes and values the importance of diversity and inclusion in enriching the employment experience of its employees and in supporting the academic mission. The University is committed to attracting and retaining employees with varying identities and backgrounds.

The University of Minnesota provides equal access to and opportunity in its programs, facilities, and employment without regard to race, color, creed, religion, national origin, gender, age, marital status, disability, public assistance status, veteran status, sexual orientation, gender identity, or gender expression. To learn more about diversity at the U: http://diversity.umn.edu

Any offer of employment is contingent upon the successful completion of a background check. Our presumption is that prospective employees are eligible to work here. Criminal convictions do not automatically disqualify finalists from employment.

The University of Minnesota, Twin Cities (UMTC)

The University of Minnesota, Twin Cities (UMTC), is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation's most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.

At the University of Minnesota, we are proud to be recognized by the Star Tribune as a Top Workplace for 2021, as well as by Forbes as Best Employers for Women and one of America's Best Employers (2015, 2018, 2019, 2023), Best Employer for Diversity (2019, 2020), Best Employer for New Grads (2018, 2019), and Best Employer by State (2019, 2022).