Street Ambassador

New York City Department of Transportation
$18.54 - $21.76
United States, New York, Manhattan
Mar 29, 2025
The Transportation Planning and Management Division (TP&M) is responsible for the safe, efficient, and environmentally responsible movement of people and goods on the City's streets, supporting the larger goals of economic and social vitality for people living, working, and doing business in New York City. The Division's responsibilities include planning, street design, technical analysis, signs, transit development, freight mobility and markings, ensuring the safety of motor vehicle occupants, pedestrians, and cyclists. TP&M is seeking motivated candidates to assist in outreach for the Public Engagement Group/ Street Ambassadors unit, a critical outreach support team for the TP&M Division. This unit supports Vision Zero safety initiatives cited in the Agency's Strategic Plan and NYC Streets Plan and has been critical to the agency's public engagement strategy. The Ambassadors provide capacity for public input in the development of Street Improvement Projects (SIPs) and supports the explicit goals of Project-Based Outreach and Public Awareness. Duties include developing outreach plans, communicating with the public with informational and educational material, administering surveys, assisting in workshops, conducting targeted education, staffing events, synthesizing outreach efforts through data analysis and deliverables, and reporting on activities performed. Field assignments include merchant and intercept data collection, and typical outreach centers on projects supporting public plazas, bike lane development, Open Streets, busway/ bus lane development, and Citi Bike expansion. This is an opportunity to work with a team dedicated to improving safety, accessibility, and mobility throughout New York City. The Department of Transportation's (DOT) mission is to provide for the safe, efficient, and environmentally responsible movement of people and goods in the City of New York and to maintain and enhance the transportation infrastructure crucial to the economic vitality and quality of life of our primary customers, City residents. Preferred Skills Preference given to candidates who have experience in customer service, communicating with the public, and conflict resolution. Ability to speak Spanish, Chinese, or another language. Proficient knowledge of Microsoft Office Suite. Knowledge of Adobe Suite and some GIS. Driver's license a plus. Additional Information All scheduling will be set in advance, but flexibility is expected. In order to conduct effective outreach, work-week schedules are either Sunday through Thursday or Tuesday through Saturday during the outreach season April - October. Winter (November - March) schedules are Monday through Friday. Shifts will be staggered to include some early morning or evening events as needed. Hours/Shift: 35hrs/ 10 AM - 6 PM Work Location: 55 Water Street, New York, NY 10041 To Apply All resumes are to be submitted electronically using one of the following methods: Current employees, please log into Employee Self Service, follow the Careers Link. Job ID #: 708228 All other applicants, go to www.nyc.gov/careers and search for Job ID # 708228 No phone calls, faxes or personal inquiries permitted. Only applicants under consideration will be contacted. Most public libraries have computers available for use. Note: New hires must reside in NYC for the first two years of employment. Appointments are subject to OMB approval. For more information about DOT, visit us at: www.nyc.gov/dot. CITY SEASONAL AIDE - 91406 Minimum Qualifications While there are no formal education or experience requirements, certain programs may require such standards. Good physical condition is required for certain programs. Preferred Skills Preference given to candidate who have experience in customer service, communicating with the public, and conflict resolution. Ability to speak Spanish, Chinese, or another language. Proficient knowledge of Microsoft Office Suite. Knowledge of Adobe Suite and some GIS. Driver's license valid in the state of New York is a plus. Public Service Loan Forgiveness As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website at https://studentaid.gov/pslf/. Residency Requirement New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview. Additional Information The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.