Practice Leader - Product and Platform Engineering

Milestone Technologies is a global IT managed services firm that partners with organizations to scale their technology, infrastructure and services to drive specific business outcomes such as digital transformation, innovation, and operational agility. Milestone is focused on building an employee-first, performance-based culture and for over 25 years, we have a demonstrated history of supporting category-defining enterprise clients that are growing ahead of the market. The company specializes in providing solutions across Application Services and Consulting, Digital Product Engineering, Digital Workplace Services, Private Cloud Services, AI/Automation, and ServiceNow. Milestone culture is built to provide a collaborative, inclusive environment that supports employees and empowers them to reach their full potential.

Our seasoned professionals deliver services based on Milestone's best practices and service delivery framework. By leveraging our vast knowledge base to execute initiatives, we deliver both short-term and long-term value to our clients and apply continuous service improvement to deliver transformational benefits to IT. With Intelligent Automation, Milestone helps businesses further accelerate their IT transformation. The result is a sharper focus on business objectives and a dramatic improvement in employee productivity. Through our key technology partnerships and our people-first approach, Milestone continues to deliver industry-leading innovation to our clients. With more than 3,000 employees serving over 200 companies worldwide, we are following our mission of revolutionizing the way IT is deployed.

The Practice Leader - Product and Platform Engineering will be responsible for shaping and executing the strategic vision for our product and platform engineering practice. This role requires a seasoned technology leader with deep expertise in product development, platform engineering, and digital transformation. The successful candidate will drive business growth, lead high-performing teams, build strong client relationships, and ensure the delivery of innovative, scalable, and high-quality solutions.

Key Responsibilities:

* Strategic Leadership & Growth:
Develop and execute the strategic roadmap for the Product and Platform Engineering service line.
Identify market opportunities, emerging trends, and new business areas to drive revenue growth.
Collaborate with executive leadership to align the practice strategy with overall company goals.
Foster a culture of innovation, continuous improvement, and excellence within the practice.
* Business Development & Client Engagement:
Establish and maintain strong relationships with key clients, industry partners, and stakeholders.
Lead pre-sales efforts, including proposal development, technical presentations, and client negotiations.
Act as a trusted advisor to clients, understanding their business needs and delivering tailored engineering solutions.
Represent the company at industry events, conferences, and forums to enhance brand visibility and thought leadership.
* Team Leadership & Talent Development:
Build, mentor, and manage a high-performing team of engineers, architects, and project managers.
Define clear performance objectives and provide ongoing feedback to support team development.
Champion a collaborative and inclusive culture that drives innovation and excellence.
Oversee recruitment, training, and professional development initiatives to maintain cutting-edge skills within the team.
* Operational Excellence & Delivery:
Ensure that all projects and engagements adhere to the highest standards of quality, scalability, and performance.
Implement best practices, methodologies, and governance frameworks to optimize delivery processes.
Monitor and manage practice financial performance, including budgeting, forecasting, and profitability analysis.
Collaborate with cross-functional teams (e.g., product management, marketing, and operations) to ensure seamless service delivery.
* Innovation & Technology Leadership:
Stay abreast of the latest industry trends, technologies, and best practices in product and platform engineering.
Drive innovation initiatives and promote the adoption of new technologies and methodologies.
Oversee the development of proprietary tools, frameworks, and accelerators to enhance service delivery and competitive advantage

Experience, Skills and Qualifications Required

* Education:

Bachelor's or Master's degree in Computer Science, Engineering, or a related field.

* Experience:

Minimum of 10 years of experience in product and platform engineering, with at least 5 years in a leadership role.
Proven track record of driving business growth and managing P&L for a technology practice.
Experience in IT Services or consulting environments is highly desirable.

* Technical Skills:

Deep understanding of modern software development practices, cloud computing, microservices architectures, DevOps, and agile methodologies.
Familiarity with digital transformation initiatives and emerging technologies such as AI, IoT, and data analytics.

* Leadership & Business Acumen:

Strong strategic thinking, problem-solving, and decision-making skills.
Excellent communication, negotiation, and presentation skills.
Demonstrated ability to build and lead high-performing, diverse teams.
Ability to work effectively in a fast-paced, dynamic environment.

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Estimated Pay Range: $218300.00 - $300000.00 USD

Exact compensation and offers of employment are dependent on circumstances of each case and will be determined based on job-related knowledge, skills, experience, licenses or certifications, and location.