Field Service Engineer

Aleron
paid holidays, sick time
United States, New York, Buffalo
Mar 28, 2025
Description Acara Solutions is hiring a Field Service Engineer to install, start up, maintain, and repair industrial vacuum heat-treating equipment across North America. The ideal candidate resides in Eastern time zone and is within proximity to an international airport. This role involves approximately 70% travel. What You'll Do Install, start up, maintain, and repair industrial vacuum heat-treating equipment. Our various equipment handles many processes such as carburizing, nitriding, die hardening, and oil quenching. Troubleshoot mechanical and electrical issues related to heat-treating systems. Provide on-site support for equipment, ensuring optimal operation and customer satisfaction. Opportunity to visit facility in Europe for testing and training on new equipment. Collaborate with teams to resolve technical issues and improve system performance. Ensure all work adheres to safety standards and best practices. What You'll Get $30-50/hr. based on experience 4 weeks' vacation (prorated based on start date) 11 paid holidays and 10 sick days Performance bonuses Benefits include medical, dental, vision, life, FSA, and more Direct hire Career growth opportunities Job Requirements Required Qualifications Must have 4-year college degree in engineering Minimum 2 years of experience in field service, installing and troubleshooting mechanical and electrical equipment Strong knowledge of mechanical and electrical systems Team-oriented with a positive attitude and the ability to thrive in a fast-paced environment. Willingness to travel and work on-site at customer locations across North America. Preferred Qualifications Experience with industrial vacuum heat-treating equipment. Expertise in processes such as carburizing, nitriding, die hardening, and oil quenching. Ability to troubleshoot complex systems and perform equipment repairs effectively. Previous experience working with or visiting international facilities for training or testing. Aleron companies (Acara Solutions, Aleron Shared Resources, Broadleaf Results, Lume Strategies, TalentRise, Viaduct) are Equal Employment Opportunity and Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender identity, sexual orientation, national origin, genetic information, sex, age, disability, veteran status, or any other legally protected basis. The Aleron companies welcome and encourage applications from diverse candidates, including people with disabilities. Accommodations are available upon request for applicants taking part in all aspects of the selection process. Applicants for this position must be legally authorized to work in the United States. This position does not meet the employment requirements for individuals with F-1 OPT STEM work authorization status. Apply