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Back to search resultsFinancial Center Supervisor - Shrewsbury, MA
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![]() United States, Massachusetts, Shrewsbury | |
![]() 226 Boston Turnpike (Show on map) | |
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Financial Center Supervisor
#1253 | Posted 03/26/2025
Shrewsbury, Massachusetts, United States Apply Apply for this job now! Apply Job Description
Division: Retail Banking Department: Various - Branch Network Reports to: Financial Center Manager Status: Non-Exempt Grade: 6 Pay Range: $19.00 - $31.86 Actual compensation within the pay range will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Location: Shrewsbury, MA - 226 Boston Tpk Purpose/Objective: Identify customer needs to make needs-based sales and build customer loyalty. Consistently strives to satisfy customers by providing memorable customer experiences and digital engagement. Supervise all Customer Service Associate (CSA) and Universal Banker positions to ensure the efficient and effective operation of the Customer Service line. Duties may include assigning workflow, training CSAs, monitoring customer experience, and ensuring programs are in conformance with established procedures. Coach CSA and UB to relationship building opportunities, including new deposit accounts for customers. Key Accountabilities:
Must be eligible to be registered in the Nationwide Mortgage Licensing System & Registry for purposes of SAFE Act, if applicable (by exception only based on business need). Available to work Saturday hours and travel to nearby offices as required.
Percentage of time spent on each area of key accountabilities will vary from branch to branch. Prerequisites:
Education:
Experience:
Skills & Knowledge:
Berkshire Bank is an Equal Opportunity Employer - all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or national origin. Location
Shrewsbury, MA - 226 Boston Tpke |