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Chief Operating Officer

Saint John's On The Lake
United States, Wisconsin, Milwaukee
1840 N Prospect Ave (Show on map)
Mar 26, 2025
Due to an exciting internal promotion, Saint John's On The Lake, Milwaukee's preeminent life plan community, is seeking an exceptional Chief Operating Officer (COO) to join our executive leadership team.

As COO, you'll be at the helm of daily operations across multiple departments-Dining, Housekeeping, LifeStreams (our signature wellness and life enrichment programming), Maintenance, Resident Services, Security, and Spiritual Care. But this role is so much more than operations-it's about orchestrating excellence, elevating resident experiences, and empowering our dedicated teams to thrive.

You'll work hand-in-hand with the CEO and the leadership team to bring strategy to life, aligning vision with execution while ensuring compliance with local, state, and federal regulations. You'll be a culture champion-cultivating talent, fostering innovation, and continually refining processes to ensure Saint John's remains a beacon of quality and care across the entire continuum.

Your Impact:

* Lead and support department directors in delivering consistent, high-quality service with warmth and heart.

* Inspire teams to grow, innovate, and exceed expectations-every day.

* Strengthen and streamline systems and processes that enhance resident life and operational efficiency.

* Be a trusted ambassador of Saint John's - engaging with residents, families, business partners, and the greater Milwaukee community.

We're looking for a strategic, people-focused servant leader with a passion for excellence and a deep appreciation for the life-enriching work we do. If you're energized by meaningful leadership this is your moment.
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