Description
Overview: The Regional Training Manager is responsible for the creation and implementation of the Training & Development curriculum for the field sales organization. This role is responsible for the delivery of the Sales Training Journey to include eLearning, virtual training, hands-on training and in-person instruction. A primary responsibility for this role is to provide coaching and development support for trainees in addition to written and verbal feedback to Sales Management on a consistent basis. This role is responsible for adopting the Challenger Sales Framework language and process. Upon request, provide case coverage and participate in key customer visits. Anticipate 50% travel to cover field-based responsibilities. Responsibilities:
- Facilitate onboarding and development of new hires
- Guide new hires through the Sight Science Training Journey
- Provide coaching and development to ensure progress and command of materials
- Establish rapport and feedback loop with Sales Management
- Provide formal feedback by completing Field Coaching Reports (FCR)
- Track individual trainees on the training journey to ensure timely progress and comprehension through the process
- Participate in field rides and field certification to ensure classroom training translates to field execution
- Create new training content:
- Develop and document best practices to advance Training & Development curriculum
- Work cross functionally to develop content and strategy for Sales Meetings
- Support new product launch content development needs
- Demonstrate the ability to write curriculum and create educational materials to meet adult learning needs
- Collaborate with internal and external stakeholders shaping sales training needs based on business strategies, new product launches, market forces, and competitor insights.
- Support Continuing Education needs
- Support physician-led Journal Club content creation and delivery
- Participate in Masters Class programming
- Support Competitive Workshops
- Support development and delivery of Crush the Competition content
- Work with Field Trainers to support ongoing education
- Participating in Challenger Sales Framework
- Learn the Challenger model by participating in the workshops with the potential to become a certified trainer
- Actively work with cross-functional partners to ensure messaging and content is updated and applied in the field
- Serve as a resource for Sales Management in executing Challenger role plays, workshops and exercise that reinforce the sales process
General - Work within company policies and exhibit behaviors consistent with Sight Sciences Values
- Demonstrate professional communication and behavior at all times
Skills/Qualifications:
- Bachelor's Degree or equivalent experience required, MBA preferred
- Proven track record in classroom training and the implementation of adult learning principles * 5+ years of top-tier performance sales experience within surgical ophthalmology and/or optometry
- Demonstrate Sight Sciences values and behaviors
- Fluent in adult learning principles
- Sales training in medical device or equivalent industry
- Strong relationship building skills
- Excellent curriculum development and presentation skills
- Excellent verbal and written communication skills
- Ability to provide specific and written coaching feedback
- Demonstrated ability to work independently and within a team environment
- Knowledge of the human eye, ocular surgeries, and glaucoma
- Certifications in sales training models, personnel management
- 50% overnight travel to cover field-based responsibilities
#LI-Remote
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)
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