Title:
Helpdesk Specialist
Location:
San Diego, CA
Schedule:
Fully Onsite
Rate:$23.00 - $27.00/hr
Top must-have skills:
* Extensive Windows OS knowledge
* Ability to assemble, maintain, and perform minor repairs on computer equipment and peripherals
* Experience with Linux OS (Ubuntu preferred)
Description:
The main function of San Diego Lab IT is to handle overall IT-related (including networking) work at San Diego Lab. Primary responsibilities include maintenance and management of IT and resolving employees IT issues. Another main role is supporting all IT-related tasks for VIPs and visitors. While supporting onsite staff in the San Diego office, employee will also be responsible for MNOs Lab departments IT maintenance as a whole (currently 5 locations). Assist in assets maintenance, keep track of status/updates, support in procurement, resolve vulnerability issues, etc. Additionally, must be able to create informative, detailed, and accurate reports using Microsoft Office when HQ/upper management requests data.
Responsibilities:
* Assist department employees with PC hardware/software issues (Repair, Replacements, Upgrades)
* Assist HQ VIP/visitor with PC hardware/software issues (Repair, Replacements, Upgrades)
* Network Support Management.
* Linux-based server management/troubleshooting
* PC asset management/documentation
* PC/System Vulnerability check / report / resolve
* Summary & report creation/maintenance including but not limited to AMRS, IRP, HQ, MNO
* Printer troubleshooting and support
Other requirements:
* Extensive Windows OS knowledge
* Experience with Linux OS (ubuntu preferred)
* Ability to assemble, maintain, and perform minor repairs on computer equipment and peripherals
* Basic ability and knowledge for troubleshooting network issues.
* Basic ability to work independently and manage one's time
* Basic knowledge and ability to use Microsoft Office (Word, PowerPoint, Excel)
* Education/Experience:
* Bachelor's degree in engineering required (computer science and engineering)
* 2~3 years of experience required
Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply.
Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Visit https://www.yoh.com/applicants-with-disabilities
to contact us if you are an individual with a disability and require accommodation in the application process.
For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment.
YOH Services LLC
Mar 19, 2025