Configuration Specialist

What We Need

The SMART Configuration team supports the Underwriting business function by maintaining and enhancing the enterprise Rating Engine (SMART). We ensure application availability, research production issues, gather enhancement requests and develop technology solutions to ensure that Blue Cross develops competitive rates and maintains financial stability in an efficient manner. The Configuration specialist will be a member of the team working under the Director of Rating Methodologies (or the Lead Configuration Analyst) that analyzes and solves a wide variety of problems.

Your Day to Day

• Perform business, data and systems analysis.
• Document findings and present them to team members and customers to ensure we accurately understand the problem or enhancement request.
• Work with team members to develop and implement technology solutions.
• Build trusting relationships with team members, customers and external partners (sales, actuary, enterprise technology, benefits) that will allow you to effectively support the Underwriting business function.
• Configure changes in the SMART application

This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Employees may be required to perform other job-related duties.

We're Looking for:

• Strong analytical skills and a desire to solve problems.
• Technical skills with exposure to MS Visual Basic, Excel, SQL
• Excellent verbal, written and presentation skills.
• Excellent time management skills and ability to plan and set priorities.
• Strong negotiation and interpersonal skills in dealing with multiple stakeholders.

What You Bring:

• Bachelor's degree with focus on math, finance or computer science / information systems.
• Excellent analytical and problem-solving skills with a focus on innovation and finding new ways to do things.
• Ability to clearly communicate how technology solutions solve business problems in a user-friendly language.
• Ability to work in an agile or iterative software development methodology.
• Ability to work independently and on a cross functional team.
• Ability to effectively prioritize and execute tasks and clearly communicate status and issues which prevent completion.
• Exposure to Visual Basic or macro development in MS Excel.
• Awareness of relational databases and SQL query / script development.
• Data Warehouse experience is a plus.
• Proficiency in Excel and Word, and ability to learn new software / tools.

What You'll Gain:

• You will join an established team that has strong partnerships throughout the BlueCross organization and a track record of meeting business expectations.
• You will gain a broad exposure to not only the financial side of the healthcare business but many other aspects of the business: sales, product management, benefits maintenance and enrollment set up.
• A broad perspective, incorporating multiple technologies, of systems management ranging from systems availability, break fix activity, monthly platform enhancements to multi-year roadmap planning.

#LI-Hybrid

High school degree or equivalent required unless otherwise noted above

The job posting range is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, performance, shift, travel requirements, sales or revenue-based metrics, and business or organizational needs and affordability.

This job is also eligible for variable pay.

We offer comprehensive package of benefits including paid time off, medical/dental/vision insurance, 401(k), and a suite of well-being benefits to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

WHY Blue Cross Blue Shield of MA?

We understand that theconfidence gapandimposter syndromecan prevent amazing candidates coming our way, so please don't hesitate to apply. We'd love to hear from you. You might be just what we need for this role or possibly another one at Blue Cross Blue Shield of MA. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be brilliant. We encourage you to bring us your true colors, , your perspectives, and your experiences. It's in our differences that we will remain relentless in our pursuit to transform healthcare for ALL.

As an employer, we are committed to investing in your development and providing the necessary resources to enable your success. Learn how we are dedicated to creating an inclusive and rewarding workplace that promotes excellence and provides opportunities for employees to forge their unique career path by visiting ourCompany Culturepage. If this sounds like something you'd like to be a part of, we'd love to hear from you. You can also join ourTalent Communityto stay "in the know" on all things Blue.

At Blue Cross Blue Shield of Massachusetts, we believe in wellness and that work/life balance is a key part of associate wellbeing. For more information on how we work and support that work/life balance visit our "How We Work" Page.