HVAC Parts Sales Associate

Make your mark at the world's largest HVAC company

Daikin Applied is seeking an HVAC Sales Associate is to establish selling opportunities for Daikin Parts. Where there is a store front, this position will service customers both over the counter and over the phone as well as inventory management for identified location. This role consists of parts identification, order management and stocking, receiving and general management of inventory. This position will assist in inventory selection and pricing within 10% of retail price. Come be a part of an exciting journey at Daikin Applied, where innovation and excellence drive our every endeavor!

Location: Onsite at the Daikin Applied Parts Store in Charleston, SC

What you will do:

• Selling HVAC parts, equipment, and supplies over the phone and in person interacting with customers on a daily basis
• Create solutions to customer needs by providing overall technical support and researching options including, but not limited to receiving and processing orders, product and service questions, warranty administration and overall customer complaints.
• Assisting in inventory selection and management and ensuring that it is appropriately accounted for.
• Communicate to management when pricing is not in line with market price and local product knowledge.
• Process customer orders in a timely and efficient manner.
• Drive customer policy enhancements based on need and makes exceptions to customer policies and procedures where appropriate.
• Other duties as assigned.

What's in it for you:

• The ability to make an impact and shape your career with a company that is passionate about growth
• The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best

Minimum Qualifications:

• High school diploma or GED
• 2+ years of customer service experience
• Microsoft Office Suite proficiency
• Superior communication and interpersonal skills
• Strong attention to detail
• Demonstrated example of taking initiative with a solid work ethic

Preferred Qualifications:

• 2+ years of HVAC or parallel industry parts store experience
• Point of Sale (Oracle) experience

Benefits:

Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements

• Multiple medical insurance plan options + dental and vision insurance
• 401K retirement plan with employer contributions matching 100% of the first 3% of employee contributions and 50% on the next 2% of employee contributions
• Company provided life insurance + optional employee paid voluntary life insurance, dependent life coverage and voluntary accident coverage
• Short term and long term disability
• 3 weeks of paid time off for new employees + 11 company paid holidays
• Vacation accrues on a monthly basis, unless applicable federal, state and local law requires a faster accrual
• Paid sick time in accordance of the federal, state and local law
• Paid parental leave and tuition reimbursement after 6 months of continuous service

The typical hourly pay rate for this position ranges from $26.00 - $39.00 in South Carolina. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.