Community Investment Operations I, Sr. Assoc.

Purpose:

The Operations team works closely with other inter-department teams to provide key technology, data analytics, regulatory reporting, program management, and administrative support to enable the department to efficiently and effectively carry out the Bank's mission while ensuring corporate and regulatory compliance in a highly regulated environment.

This integral and multifunctional position's main areas of focus are supporting the team in the areas of: managing logistics with senior management and external advisory stakeholders; financial, regulatory, and program compliance and reporting; database maintenance and business technology; program application intake, processing, and review; customer service; and administrative back-office functions.

Primary Responsibilities:

Manage Relationships, Coordinate Logistics, and Provide Administrative Support for the Affordable Housing Advisory Council (AHAC)

• Manage meeting invitations, communications, and related event logistics.
• Compile and distribute meeting materials.
• Administer AHACrelated policies, including travel expenses and potential conflicts of interest.

Support Community Investment Programs Administration

• Provide cross functional, collaborative support and assistance in the processing of the Bank's various program applications and requests.

• Review and evaluate program applications, grant disbursement requests, and compliance audits especially with the Bank's Affordable Housing Program (AHP).
• Assist in administration and maintenance of department database systems, including identifying, testing, and resolving issues.
• Provide customer service and technical assistance to Member banks, community organizations, inter-departmental teams, and the general public.

Support Other Department Administrative Functions

• Manage and coordinate Member bank regulatory compliance with the Federal Housing Finance Agency's Community Support Program and provide technical assistance to members.
• Manage the inventory and tracking of internal documents, files, and process controls compliance, such as with Sarbanes-Oxley or corporate risk management requirements.

• Update Bank public website content and intranet information.
• Assist in report and document compilation for audit, financial, and regulatory reporting.
• Perform ad hoc cross functional responsibilities in support of the team and department such as assist with research, planning, and implementation of special projects or data analysis.
• Process expenses and vendor invoices, including assisting in accounts reconciliation and budget tracking.
• Assist in managing senior management committee logistics and communications.
• Maintain and update department Salesforce contact information.
• Manage department records, policies, and procedures.
• Perform department operational and administrative tasks in support of the team and the department.

Skills/Knowledge:

• Bachelor's Degree in Business Administration, Finance, Community Development, or relevant field related to job responsibilities required.
• Minimum two years' experience in financial services, real estate development, or nonprofit industries preferred. Familiarity with charitable giving, affordable housing, or community development desired.
• Demonstrated project management skills including the ability to take initiative in a fast-paced work environment and work effectively to manage multiple and sometimes competing deadlines, both independently and as a member of a team.
• Demonstrated ability to effectively and proactively communicate and collaborate with all levels of an organization including external clients, internal management, and team members.
• Attention to detail and ability to review and organize documentation clearly and thoughtfully.
• Ability to operate PC-based software (Excel, Outlook, Word) and learn custom database systems. Understanding of business technology highly desired.
• Excellent verbal and written communication skills with strong analytical and problem-solving skills.
• Ability to analyze, apply, interpret, and communicate policies, procedures, and regulations effectively.

SALARY RANGE: $105K - $115K

The Federal Home Loan Bank of San Francisco is an Equal Employment Opportunity employer and is committed to a diverse workforce. We value and actively seek to recruit, develop, and retain individuals with varied backgrounds and experiences reflecting the full diversity of the communities that we serve. It is the policy of the Bank to comply with all applicable laws concerning the employment of persons with disabilities.

Salary ranges reflect the base salary that the Bank reasonably expects to pay for a given role and is not inclusive of annual incentive award opportunities, retirement benefits or the value of other health and welfare or other ancillary benefits. We consider many factors when determining base salaries such as individual background and experience, the competitive environment, education, particular skill set(s), and industry and institutional knowledge.

The Bank is committed to offering all team members challenging and engaging work with market competitive pay, retirement, and benefit offerings. In support of this commitment, the Bank routinely engages in market competitive benchmarking surveys and analysis to ensure our team members continue to be paid fairly and competitively.