Radiology Patient Flow Associate

NYU Langone Health is a world-class, patient-centered, integrated academic medical center, known for its excellence in clinical care, research, and education. It comprises more than 200 locations throughout the New York area, including five inpatient locations, a children's hospital, three emergency rooms and a level 1 trauma center. Also part of NYU Langone Health is the Laura and Isaac Perlmutter Cancer Center, a National Cancer Institute designated comprehensive cancer center, and NYU Grossman School of Medicine, which since 1841 has trained thousands of physicians and scientists who have helped to shape the course of medical history. At NYU Langone Health, equity, diversity, and inclusion are fundamental values. We strive to be a place where our exceptionally talented faculty, staff, and students of all identities can thrive. We embrace diversity, inclusion, and individual skills, ideas, and knowledge. For more information, go tonyulangone.org, and interact with us onLinkedIn,Glassdoor,Indeed,Facebook,Twitter,YouTubeandInstagram.

Position Summary:
We have an exciting opportunity to join our team as a Radiology Patient Flow Associate.

In this role, the successful candidate performs all aspects of coordinating and expediting care in regards to patient movement in the Department of Radiology. Serve as a resource for the radiology department for communicating escalation, prioritization, and delays in imaging. Responsible for a variety of duties involving direction, coordination to ensure the efficient patient flow within the imaging section of Radiology.

Job Responsibilities:

• Identify patient care requirements by establishing rapport and communication with patient/patient families, radiology staff, and patient transport
• Gain patient cooperation and reduce anxieties by providing explanations of treatment delays in regards to radiology studies and clinical care
• Utilize the EPIC (electronic medical system) to track patients and their care to prioritize patient movement
• Collaborate with doctors, nurses, radiology technologies to help prepare patient for examinations
• Prepare patients for imaging exams following departmental protocols.
• Function as a liaison with radiologic technologist, nursing, and other clinical staff to ensure proper documentation and appropriate exams for patients
• Resolves patient related grievances by working with patient relations representatives
• Facilitate storing patient valuables in the designated secured lockers, and documenting the location in the electronic medical records
• Participate in performance improvement and continuous quality improvement activities
• Attend nursing shift huddles, regular staff meetings, and in-services
• Perform all other duties assigned

Minimum Qualifications:

• Associates degree with a minimum of two years of experience or a Bachelor's Degree, equivalent combination of education and experience is accepted as well.
• Proficient in the use of a personal computer including Microsoft Office.
• Effective oral, written communication and interpersonal skills.

Qualified candidates must be able to effectively communicate with all levels of the organization.

NYU Langone Health provides its staff with far more than just a place to work. Rather, we are an institution you can be proud of, an institution where you'll feel good about devoting your time and your talents.

NYU Langone Health is an equal opportunity and affirmative action employer committed to diversity and inclusion in all aspects of recruiting and employment. All qualified individuals are encouraged to apply and will receive consideration without regard to race, color, gender, gender identity or expression, sex, sexual orientation, transgender status, gender dysphoria, national origin, age, religion, disability, military and veteran status, marital or parental status, citizenship status, genetic information or any other factor which cannot lawfully be used as a basis for an employment decision. We require applications to be completed online.
If you wish to view NYU Langone Health's EEO policies, please click here. Please click here to view the Federal "EEO is the law" poster or visit https://www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm for more information.

NYU Langone Health provides a salary range to comply with the New York state Law on Salary Transparency in Job Advertisements. The salary range for the role is $48,274.09 - $57,876.00 Annually. Actual salaries depend on a variety of factors, including experience, specialty, education, and hospital need. The salary range or contractual rate listed does not include bonuses/incentive, differential pay or other forms of compensation or benefits.

To view the Pay Transparency Notice, please click here