Sr Inside Sol Architect

Connection Services has a fantastic opportunity for a Sr Field Solutions Architect, working remotely. Excellent opportunity to work for a top VAR offering excellent benefits including 3 weeks paid PTO, tuition reimbursement, excellent benefits, etc.; opportunity for growth. *REMOTE*

Working under general supervision of the (Sr) Manager, Field Solution Architects, relying on experience and judgement to plan and accomplish goals, the Senior Field Solution Architect (FSA) effectively penetrates and drives solutions within targeted accounts and expands penetration in existing accounts. The Senior FSA develops and works on problems/projects of deep, diverse complexity and scope, exercising independent judgment within generally defined policies and practices to identify and select a technology solution. The Senior FSA acts as a project leader providing direction, facilitating information and validating decision processes. The Senior FSA requires an acute understanding of both the technology and business objectives of the account to enable the delivery of solutions that will in turn contribute to the success of existing accounts and the acceleration of new customer volume. The Senior FSA speaks from experience and offers insight on successes and failures relative to the customer’s industry and/or objectives, and provide solutions based on the TSG solution portfolio. The Senior FSA demonstrates advanced competencies in multiple technology areas including; Compute, Storage, Networking and Virtualization technology concepts and how they relate to the next generation of Data Center solutions and Cloud offerings.

• Utilizing business systems analysis, conducts assessments to understand client challenges and business objectives. Designs and presents technical solution configurations based on client needs and solution pricing, recommending applicable services as part of the overall client solution.
  
  
  
  • Collaborates with partners to design technical solutions as needed.
  • Advises on pricing programs and deal registration.
  • Serves as subject matter expert to Account Managers on technology solution.
  
  
  
  
• Partners with Account Managers and Sales Managers to identify IT solutions opportunities and target these accounts with proactive engagement.
  
  
  
  • Leverages Company tools to identify strategic prospects for advanced technology solutions.
  • Engages in customer calls to discover and qualify advanced technology opportunities within these accounts.
  
  
  
  
• Increases knowledge of technology in respective practice area, keeps abreast of changes, and maintains or achieves certifications for professional developments
  
  
  
  • Attends applicable industry and manufacturer training sessions to increase knowledge in respective practice area.
  • Achieves vendor certifications through online or onsite training.
  
  
  
  
• Works with sales teams, sales managers, and account managers to ensure that sales teams are fully enabled on the advanced technology solutions and are fully aware of the TSG portfolio. Regularly attends and contributes to sales team calls, provides targeted enablement trainings internally to sales teams on current, new, or emerging solution sets, and supports events such as Tech Showcase, Tech Summit, and vendor conferences in a sales-support and enablement function.
• Executes strategic initiatives toward organizational, solution, and business development. Converts work direction from Manager, Inside Solution Architects (MISA) into concrete high-quality deliverables:
  
  
  
  • Participates in a contributing or Team Lead role on one or more Solution Development teams and maintains good attendance, on-time, high-quality work product.
  • Works with peers including Field Solution Architects (FSAs) and Practice Engineers on internal tactical development initiatives, such as building new solutions and services for the TSG advanced technology portfolio.
  • Assists with the building of internal organizational processes and go-to-market initiatives.
  
  
  
  

• Advanced use of Microsoft Excel, Cisco Webex and relevant internal business systems.
• Advanced knowledge of respective practice area technologies and related product solutions (datacenter, networking, security).
• Pre-sale IT certifications in practice area is required.
• High aptitude to stay current and train on related technology areas.
• Account planning skills with experience in up-sell and cross-sell strategies.
• Articulate with ability to clearly demonstrate the value proposition to the customer.
• Adept at providing technical solutions based on customer needs per the practice area.
• Analytical with ability to assess the customer’s business systems requirements.
• Action oriented with strong executional skills.
• Self-motivated and results-driven.
• Excellent time management skills.
• Strong interpersonal, organizational, communication and negotiation skills.
• Proven experience managing projects and delivering expectations, both internally and with clients.
• Proven success at working collaboratively with sales and internal colleagues to solve technical problems.
• Proficient use of Microsoft Excel, Cisco Webex and relevant internal business systems.
• Working knowledge of respective practice area technologies and related product solutions (datacenter, networking, security).
• Multi-tasker, with high energy, and excels in a fast-paced, dynamic call center environment.
• Working for a manufacturer or vendor is a plus.
• Bachelor's degree in Computer Science, Master of Information Systems, Electrical Engineering or similar principle with 8-10 years of experience.