Operations Program Manager

Bart & Associates, LLC

paid time off, 401(k)

United States, D.C., Washington

Mar 13, 2025

Position:
Operations Program Manager

Location:

Washington, DC

Job Id:
3557

# of Openings:
1

Operations Program Manager

At B&A, we foster and embrace a distinct set of values that we live by and instill in all aspects of our organization: dedication, commitment, partnership, trust, and recognition. We have incorporated these values into successful delivery for our customers since 1988. B&A believes in ensuring its employees feel deeply connected to B&A, recognizing successes and hard work, and providing continuous opportunities to learn and grow. Our people are entrepreneurial thinkers that combine mindset, vision, and experience to drive value - not only to us as an organization, but to the clients we support. We promote a collaborative culture with our clients, and with each other, as one team working towards a common vision. We'd love for you to join our team!

Job Summary

B&A is seeking a highly experienced and strategic Operations Program Manager to lead and oversee complex operations programs that drive business efficiency and performance. As an Operations Program Manager, you will be responsible for managing multiple projects, ensuring successful execution, and driving operational excellence across departments. This is a senior-level role that requires a blend of leadership, program management expertise, and deep understanding of operational processes in a fast-paced, dynamic environment.

Responsibilities

Lead the execution of large-scale operations programs, from inception through completion, ensuring alignment with company objectives, strategic goals, and operational standards.
Collaborate with senior leaders across functions to define program goals, expectations, and deliverables. Provide regular updates on progress and resolve issues as they arise.
Drive continuous improvements in operational processes, ensuring efficiency, scalability, and alignment with best practices.
Oversee resource allocation, scheduling, and budgeting, ensuring that projects are executed within scope, on time, and within budget.
Identify potential risks, develop mitigation strategies, and ensure that risks are managed throughout the program lifecycle.
Coordinate with cross-functional teams including marketing, product, finance, and operations to ensure smooth execution of projects and alignment with broader organizational objectives.
Measure and report on program success through metrics, ensuring all key performance indicators (KPIs) are met and that desired results are achieved.
Provide mentorship to junior program managers and team members, developing the skills and capabilities of those around you.

Education and Experience

Bachelor's degree
A minimum of seven years of experience at the senior program manager level, managing large-scale programs of similar scope, type, and complexity.

Required Skills

Possession of a Project Management Professional (PMP) certification or equivalent.
Strong leadership skills with the ability to influence at all levels of the organization, particularly with senior executives and cross-functional teams.
Ability to think strategically and see the big picture while managing the details of program execution.
Strong problem-solving and analytical skills to identify issues, recommend solutions, and implement changes to improve program outcomes.
Exceptional verbal and written communication skills with the ability to effectively present to and engage senior leadership and other stakeholders.
in project management tools (e.g., Microsoft Project, Jira, Asana, etc.) and ability to drive project tracking, reporting, and collaboration.
Proven experience working across multiple functions and teams, managing both internal and external stakeholders.
Exceptional organizational skills, with the ability to manage multiple projects simultaneously and deliver on deadlines.

Desired Skills

Direct experience in managing operations-focused programs or initiatives, preferably in [industry-specific experience, e.g., manufacturing, tech, healthcare].
Experience in change management and implementing large-scale operational transformations.
Strong financial and budget management skills to ensure programs are executed within financial constraints.
Advanced certifications such as Certified ScrumMaster (CSM), Lean Six Sigma, or Agile certifications.
Ability to remain calm and focused under pressure, and effectively manage crises and unexpected challenges.
Experience managing global programs or working with distributed teams is a plus.
Familiarity with emerging technologies and tools that can improve operations efficiency.

Security Clearance

Secret to start, ability to obtain a Top Secret clearance if needed.
Onsite work in Washington, DC

More About B&A:

Notable Clients

B&A has grown to be a company that is trusted by our clients for exceptional service, innovative solutions, and inspired employees. Our service extends through federal, state, and local Government, the private sector, and higher education. Some of our notable clients include Department of Homeland Security, U.S. Customs and Border Protection, U.S. Senate, U.S. Courts, U.S. Census Bureau, U.S. Navy, and more.

Benefits and Programs

B&A is proud to offer three robust individual and family medical plans to full time employees, including a Health Savings Account (HSA) option as well as dental, vision, life & AD&D, disability, Teladoc, accident, and critical illness insurance. In addition to these benefits, B&A employees enjoy paid time off, B&A sponsored trainings and certifications, pet insurance benefits, commuter transit benefits and a free subscription to a virtual exercise platform (NEOU). B&A's 401(k) plan is available to all employees and includes a company matching contribution.

B&A has launched several programs to focus on employee engagement, wellness, and assistance. These include:

The B&A Cares program: 30/60/90-day wellness check ins, personal development, financial management, and stress management seminars, and more
A formal mentorship program
Job shadowing and cross training opportunities
Brand Ambassador program
Employee Assistance Program (EAP) - Access to various support resources to include counseling, legal guidance, financial planning, and more
Monthly teambuilding events
B&A Annual Wellness Challenges: #StepWithB&A, #WalkDuringLunchWithB&A, #VolunteeringWithB&A, #ExerciseDuringLunchWithB&A, and more

At B&A, we place significant importance on improving the communities and lives of citizens across the nation through our involvement, technology expertise, and employees. B&A puts an emphasis on charitable efforts in the Northern Virginia area, including Capital Area Food Bank pantry drives, book donations, Hope for Henry Foundation events, and many more. In recognition of all these efforts, B&A has been named a Companies as Responsive Employers (CARE) award recipient by Northern Virginia Family Services and nominated by the Northern Virginia Chamber of Commerce for Outstanding Corporate Citizenship Award.

EEO

B&A provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. B&A complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy covers conduct occurring at B&A's offices, and other workplaces (including client sites) and all other locations where B&A is providing services, and to all work-related activities.

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