Inside Sales Manager
 QPS Employment Group | |
$100,000.00 / yr
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life insurance, tuition reimbursement, 401(k), profit sharing
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 United States, Nebraska, Omaha | |
 Mar 13, 2025 | |
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Title: Inside Sales Manager - Omaha, NE (On-site)
Are you a dynamic leader with a passion for customer service, sales operations, and team development? We are seeking an Inside Sales Manager to lead and optimize our Inside Sales team. This role offers the opportunity to drive customer satisfaction, enhance sales processes, and support a high-performing team in a fast-paced, collaborative environment. Why Join Us? - Leadership Opportunity - Guide and develop a team of 10-15 Inside Sales professionals - Impact-Driven Role - Improve sales processes, customer service, and operational efficiency - Growth & Development - Work cross-functionally, develop strategic initiatives, and advance within the organization - Competitive Benefits - Health, dental, and life insurance, 401k plan, paid vacation/personal time, profit sharing, and tuition reimbursement Key Responsibilities: - Team Leadership - Lead, mentor, and train the Inside Sales team to ensure excellent customer service and sales performance - Customer Success & Sales Operations - Oversee quoting, call distribution, and customer escalations, ensuring smooth operations - Process Improvement - Leverage data analytics and CRM tools to optimize workflows and enhance efficiency Collaboration & Communication - Partner with cross-functional teams to align sales strategies with business objectives - Reporting & Data Analysis - Monitor key performance metrics and generate reports to drive continuous improvement - Strategic Planning & Talent Development - Recruit, develop, and retain top talent while supporting organizational growth What You Bring: - Experience: 3+ years in inside sales management, sales operations, or a related field - Education: Bachelor's degree in business, management, or a related field. - Technical Skills: Proficiency in Microsoft Excel (VLOOKUP, COUNTIF, SUMIF), CRM tools, and data analytics. SAP experience is a plus - Leadership & Problem-Solving: Strong ability to manage a team, resolve escalations, and drive performance - Customer-Focused Mindset: Passion for delivering world-class service and building strong client relationships Additional Details: - Location: Omaha, NE (On-site, Monday-Friday) - Travel: Occasional travel (<10%) for training, trade shows, or customer visits - Eligibility: This position is not eligible for employment-based visa/immigration sponsorship If you're a hands-on leader ready to make an impact, we want to hear from you! Apply Now: Join us in driving success through innovation, leadership, and exceptional customer service! | |