Quality Assurance GMP Training Intern

MacroGenics is a leader in the discovery and development of innovative medicines that utilize our next generation antibody-based technologies. Our team of 350+ dedicated individuals is advancing a pipeline of product candidates to treat patients with cancer.Our products and platforms have attracted multiple partnerships with leading pharmaceutical and biotechnology companies around the globe.

The Company considers its employees to be its most valuable asset and we are committed to providing opportunities for individuals to learn and grow as a means to further their professional development. MacroGenics' corporate culture promotes an atmosphere of innovation, open communication and teamwork where employees can see firsthand how they contribute to the success of the organization.

Summary of Position

We are seeking an enthusiastic and motivated intern to join our Quality Assurance (QA) team and assist in the development of computer-based training (CBT) modules for Good Manufacturing Practices (GMP), with a focus on deviation investigations and root cause analysis. This is a unique opportunity for an intern to gain hands-on experience in e-learning development, instructional design, and compliance training in a highly regulated industry.

As an Instructional Design/E-Learning Development Intern, you will work closely with subject matter experts (SMEs) to create engaging, interactive, and effective training materials that ensure employees are equipped with the knowledge to handle deviations and perform root cause analysis within GMP guidelines.

Responsibilities and Job Duties

• Assist in Designing and Developing E-Learning Courses by collaborating with SMEs to develop CBT modules focused on deviation investigations and root cause analysis in GMP environments. This may include storyboarding and outlining course content, creating interactive scenarios, quizzes, and knowledge checks, designing graphics, infographics, and multimedia elements (e.g., videos, animations).
• Work closely with GMP compliance experts and quality assurance teams to ensure technical accuracy in training content related to deviation management and root cause analysis.
• Assist in applying the Kirkpatrick Training Evaluation Model to gather feedback from learners and stakeholders, evaluate the effectiveness of the training across all four levels (Reaction, Learning, Behavior, Results), and recommend improvements based on the findings.
• Utilize E-Learning Authoring Tools (e.g., Articulate Storyline, Adobe Captivate, Lectora) to create visually appealing, interactive, and user-friendly online courses.
• Assist in Content Development by creating clear, concise, and engaging content for training modules, ensuring alignment with GMP guidelines, deviation investigation procedures, and root cause analysis methods.
• Test and Review Training Modules to ensure they function properly across various devices
• Assist in uploading completed training materials to the Learning Management System (LMS) (e.g., MasterControl), ensuring proper tracking and reporting functionality for learner progress.

Minimum Qualifications

Education, Certifications & Experience

Currently enrolled in or recently graduated from a degree program in Instructional Design, Educational Technology, Life Sciences (Biology, Chemistry, Biotechnology), Pharmaceutical Sciences, or a related field.

No professional experience required, though any academic projects or internships related to instructional design, e-learning, or pharmaceutical training are a plus.

Knowledge, Skills and Abilities

• Familiarity with instructional design principles (ADDIE model or similar frameworks) and course development.
• Experience with e-learning development tools (e.g., Articulate Storyline, Adobe Captivate) is a plus.
• Proficiency with graphic design software (e.g., Adobe Photoshop, Canva) and video editing tools (e.g., Camtasia, Audacity) for creating and editing multimedia content.
• Strong communication skills to work with subject matter experts and stakeholders, and to convey complex concepts clearly in training materials.
• Ability to work independently and collaboratively in a team environment, with attention to detail and strong time management skills.
• Proficient in Microsoft Office Suite (especially PowerPoint and Excel) for content development, planning, and project tracking.
• Creative problem-solving skills to develop engaging, interactive, and effective training content.

Preferred Qualifications

• Familiarity with SCORM and AICC standards for e-learning.
• Basic knowledge of HTML/CSS or JavaScript for custom e-learning content.
• Prior experience in instructional design, adult learning principles, or developing e-learning content is a plus.

Additional Information

The hourly rate of pay for this position is $21.50. For non-exempt roles, and according to applicable regulations, there may be the possibility for overtime pay. Eligible intern employees may participate in the 401(k) plan with employer match and may receive the company holiday benefit if the holiday falls on a regularly scheduled workday. An intern will accrue one hour of sick leave for every 30 hours of working time. Interns are responsible for their own travel, housing, and living expenses.

The pay rate range is described in good faith, and the Company believes is the range of possible compensation for this role at the time of this posting depending on the candidate's experience, qualifications, geographic location, and other factors permitted by law. The Company may ultimately pay more or less than the posted range, and this range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

Statement

MacroGenics is proud to be an equal opportunity employer. Employment selection and related decisions are made without regard to race, color, national origin, sex, gender identity, sexual orientation, religion, age, disability, protected veteran status, or any other characteristic protected by federal, state or local law. We are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please email info@macrogenics.com or call (301) 354-3566 and/or 711 for TTD/TTY service.

Equal Opportunity Employer/Veterans/Disabled

We do not accept non-solicited resumes or candidate submittals from search/recruiting agencies.