Imaging / Virtual Desktop Technician

TEKsystems
$23.00 - $28.00 / hr
life insurance, sick time, 401(k), retirement plan

Mar 13, 2025
Description Knowledge of technical infrastructure and end user computing including networking, telecom, broadband, hardware, software and configuration. Strong understanding and knowledge of call center environments; applications, portals, telephony, testing. Enterprise and strategic thought process with the ability to plan, analyze, design, implement, and operate. Prefer demonstrated experience in resolving complex technical issues in a fact-based way that produces results quickly and maintains relationships Ability to build effective working relationships with the business (call center being a key), Technology, and vendor partner leaders Excellent verbal and written communication skills and negotiation skills Understanding of infrastructure platforms, services and technology processes Self-motivated and driven to identify and deliver appropriate solutions Strong knowledge of Microsoft Windows, Mac, Mac O/S, Windows Office Suite & Outlook Working knowledge of connectivity type tools (wireless, Cisco AnyConnect, Citrix) Skills Imaging, Windows, Hardware, Customer service, asset management, Deployment, sccm, mac, Desktop, Support, Technical support, Troubleshooting, helpdesk, help desk support, asset inventory, Microsoft Additional Skills & Qualifications Ability to work independently and ask questions/escalate issues. This person will be working closely with a mentor to achieve the desired outcomes of the "Refresh" initiative. Strong Customer Service skills as you will be interacting with end users virtually (chat, email) and over the phone. Experience Level Expert Level Pay and Benefits The pay range for this position is $23.00 - $28.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Sunrise,FL. Application Deadline This position is anticipated to close on Mar 22, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.