Help Desk Analyst
 TEKsystems | |
$15.00 - $23.00 / hr
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life insurance, sick time, 401(k), retirement plan
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 United States, Wisconsin, Appleton | |
 Mar 13, 2025 | |
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TEKsystems is seeking multiple help desk technicians to support one of our Fortune 500 clients here in Appleton, WI. The support roles will be partially on site, partially remote. Ideal candidates will have at least an associate's degree in information technology or computer science. We are requiring at least six months of help desk support experience. Please apply directly for more information.
Principal Duties and Responsibilities: * Diagnoses problems and fully supports (installs, troubleshoots, configures and repairs) a variety of internal and third-party applications and hardware for client workstations * Assists with the new system set up throughout the various site locations * Addresses and resolves hardware, software, and customer issues * Performs preventive maintenance; tests and repairs equipment * Responsible for imaging and software installs on end-user devices * Identifies network issues as it relates to the end-user device * Provides positive customer experience with each customer interaction *Pay and Benefits* The pay range for this position is $15.00 - $23.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) *Workplace Type* This is a hybrid position in Appleton,WI. *Application Deadline* This position is anticipated to close on Mar 21, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. | |