Hardware Refresh Technician

TEKsystems
$20.00 - $25.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Pennsylvania, Philadelphia
Mar 13, 2025
Description Client is embarking on several high-visibility projects critical to the client's operations. We are seeking dedicated resources to work directly on these initiatives, which include: Printer Refresh: Ongoing updates and replacements of printers. Digital Experience (DEX) Software Rollout: Deployment of DEX software across all devices. Windows 11 Upgrade: Upgrading all devices to Windows 11. Our team will be responsible for: Inventory Management: Cataloging all devices across various sites. Compatibility Testing: Ensuring devices are up-to-date and compatible with the new projects. Non-compliant devices will be replaced to ensure smooth updates. DEX Software Deployment: Physically verifying and updating every device in the hospital with the licensed DEX software. Desktop Support: Providing traditional desktop support, including troubleshooting peripheral equipment and software for all end users. This role requires travel to locations (over 50 sites throughout the Delaware Valley, including Philadelphia, South Jersey, and Pennsylvania suburbs). Candidates must have a vehicle and will be able to expense mileage for site-to-site travel. Flexibility in work hours is essential, with the possibility of weekend and off-hours shifts, given advance notice. All 5 techs will be traveling to remote locations at some point. There are going to be other days/weeks where they report into Philly if that's where the need is. The requirements will differ based on their current stage in the project. They will be made aware in advance of what their travel will look like. Our main priority is ensuring they have a car and are willing to travel to all locations. Skills Hardware Troubleshooting, windows, customer service, technical support, Microsoft office, imaging, mobile device, printer support, laptop repair, troubleshooting hardware, troubleshooting software, ServiceNow, Windows 10, Office 365, active directory, hardware, SCCM, printers Top Skills Details Hardware Troubleshooting, windows, customer service, technical support, Microsoft office, imaging, mobile device, printer support, laptop repair, troubleshooting hardware, troubleshooting software Additional Skills & Qualifications - This position involves client interaction, so excellent communication, customer service skills, and attention to detail are essential. The manager is looking for someone eager to work, learn, and thrive in a fast-paced environment. Being able to collaborate effectively within a large team is also crucial. - The client emphasized the significance of these projects, necessitating top-tier candidates. Due to the high visibility of these projects, they will be more selective in their candidate choices. Experience Level Intermediate Level Pay and Benefits The pay range for this position is $20.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Philadelphia,PA. Application Deadline This position is anticipated to close on Mar 19, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.