Learning & Development Specialist REMOTE

Rotech Healthcare Inc. is a national leader in providing ventilators, oxygen, sleep apnea treatment, wound care solutions, diabetic solutions and home medical equipment. We help patients lead a more comfortable and productive life by keeping them engaged in their care and empowering them to manage their health and treatment at home. Rotech provides high quality medical products, services and outstanding customer care through hundreds of locations across 45 states. For additional information, visit our company homepage Rotech.com

Summary

We are seeking a dedicated Learning & Development Specialist (REMOTE) for our Training Department under our Corporate Division in Orlando, FL.

Essential Duties and Responsibilities

• Act as a resource for general training questions
• Complies with applicable laws and regulations; including, but not limited to HIPAA
• Performs diligence in securing all company information, including but not limited to company and patient information
• Support processes that maintain quality standards that comply with company and JCAHO standards
• Conduct needs analysis to analyze gaps and determine performance and training needs
• Develop, manage and facilitate content to drive the execution of training programs delivered using a variety of adult learning methods including instructor-led (classroom based and virtual), on-demand/self-paced e-learning, job aids, resource guides and blended learning methodologies
• Develop, manage and facilitate needs based on-site training
• Communicate company-wide changes and roll-outs to appropriate divisions, leaders and employees, while promoting and influencing adoption
• Leads or co-facilitates trainings for all needed departments [Executive, Operations, Sales, Technical, Leadership Development, HR, Compliance and IT]
• Partner with plan senior leaders to facilitate change/transition management sessions and make team recommendations
• Research training 'best practices' and advise as to the most effective approach to program design, presentation and implementation during times of change
• Evaluates training progress and training procedures to monitor and analyze course effectiveness and update curriculum as needed
• Formulate, install and audit training policies and procedures specific to project implementation and evaluation
• Manage and coordinate logistical aspects of learning & development projects
• Performs other duties as assigned

Employment is contingent on

• Background investigation (company-wide)
• Drug screen (when applicable for the position)
• Valid driver's license in state of residence with a clean driving record (when applicable for the position)

Education and/or Experience

• Bachelor's degree from an a accredited college or university in Human Resources, Marketing or related field
• One to three years directly-related experience in multi-facility, multi-state organization
• Project management and Learning Management System administration (client-side) experience
• Moderate to advanced knowledge of Adobe Creative Suite, Microsoft Suite including Excel and Power-Point
• Strong customer service background

Skills, Knowledge and Abilities

• Effectively communicate in English; both oral and written, with location employees to ensure questions and concerns are processed in a timely manner
• Interpret a variety of instructions in a variety of communication mediums and convey complex subject matter clearly to a variety of audiences
• Maintain confidentiality and practice discretion and caution when handling sensitive information
• Make effective presentations to management and employees with a high degree of professionalism
• Multi-task along with attention to detail
• Self-motivation, organized, time-management and deductive problem solving skills
• Visual graphic design capabilities
• Work independently and as part of a team

Physical Demands

• Lift and carry boxes of materials, equipment, etc.
• Requires sitting, walking, standing, talking or listening for an extended period of time
• Requires close vision to small print on computer and or paperwork for an extended period of time
• Office environment and some overnight travel

Machines, Equipment and Technical Abilities

• Adobe Creative Suite
• Email transmission and communication
• Internet navigation and research
• Learning Management System administration (client-side)
• Microsoft applications including but not limited to Word, Excel, Power-Point, etc.
• Office equipment; fax machine, copier, printer, phone and computer

Benefits

• Generous paid time Off and paid holidays
• Overtime pay for non-exempt hourly positions based on business needs
• Commission for Account Executives
• Fixed and variable rate car reimbursement for Area Managers and Account Executives
• Employee discount program
• Employee recognition program
• Bonus and incentive opportunities
• Mileage reimbursement (when applicable for the position)
• Telephone reimbursement (when applicable for the position)
• EAP
• 401k
• Medical, Prescription, Dental and Vision
• HSA and FSA/Dependent Care FSA
• Life Insurance, Disability, Accidental death, Identity protection and Legal services
• Meru Health Mental health and Mercer SmartConnect Medicare programs
• Livongo Diabetes and High Blood Pressure programs
• Healthcare Bluebook and RX Savings solutions programs
• HEPB and TB vaccinations

Equal Opportunity Employer of Minorities, Females, Protected Veterans and Individuals with Disabilities. Rotech Healthcare Inc. recruits, employs, trains, promotes, transfers, separates from employment and compensates employees without regard to membership in, association with, or perception of race, color, age, gender, gender identity, religion, creed, national origin, ancestry, citizenship, marital status, veteran status, sexual orientation, physical or mental disability, pregnancy or any other personal characteristic protected by applicable federal, state and local laws governing nondiscrimination in employment in each locality where Rotech has employees.