Organizational Change Management Consultant

Job Summary:

This role will work on a team of user advocates, leading organizational change management (OCM) efforts for technology and process improvement projects. This role is accountable for creating and implementing change management strategies and plans to increase user adoption and minimize overall business risks. We are looking for a change consultant with the ability to define and execute the strategy that makes complex change easy for users and stakeholders while driving behavioral and mindset shifts. Critical for this role is the ability to lead projects, build relationships, apply critical thinking, and take the initiative to drive results. As a successful change consultant, you will use influence and innovation to maximize adoption and ensure a positive change experience.

Job Duties:

• Lead Change Management: Lead the development and execution of a change management strategy and plan within the internal and client project team
• Organizational Impact Assessment: Assess impact of technology or process change on the individual and business to formulate the change management strategy
• Culture Change: Proactively work with project team to identify and address resistance and change readiness challenges
• Communications Management: Assess communication needs, channels, and ability to deliver key messages. Plan, draft and execute marketing, training, support, and feedback communications.
• Learning and Development: Assess organizational learning capabilities; conduct training needs assessment, design curriculum, develop training materials for system implementations and process changes
• Training and Workshops: Lead and facilitate instructor-led, virtual, and 1:1 executive training sessions as well as strategy and envisioning workshops
• Project Management: Manage the budget and timeline for change management activities and provide oversight and guidance to junior consultants
• Other duties as required

Supervisory Responsibilities:

• N/A

Qualifications, Knowledge, Skills and Abilities:

Education:

• Bachelor's degree from an accredited university, required
• Major within Organization Change Management, preferred

Experience:

• Three (3) or more years of experience in Change Management, Organizational Development, Learning Solutions, Talent Strategies, Communications and Training Design and Development, User Enablement, or equivalent human capital consulting role, required
• One (1) or more years of experience setting direction, developing and leading projects while developing strategies that improve user adoption and manage end user expectations, required

License(s)/Certification(s):

• Certification with Prosci ADKAR Model or similar framework, preferred

Software:

• Excellent computer skills and proficient in Excel, Word, PowerPoint, and Outlook, required
• Experience implementing Office 365 (M365), Data Analytics, Custom Applications, CRM or ERP, preferred
• Experience with Camtasia, Articulate Rise, Vyond, Adobe Creative Cloud or other video creation/editing tool, preferred

Other Knowledge, Skills & Abilities:

• Successful track record of interacting with entry level employees to senior leaders
• High energy, excellent communication and presentation skills, both verbal and written
• Excels at operating in a fast-paced technical environment
• Self-motivated and willing to take on new initiatives
• Ability to manage multiple projects and initiatives

Individual salaries that are offered to a candidate are determined after consideration of numerous factors including but not limited to the candidate's qualifications, experience, skills, and geography.

National Range: $80,000 - $110,000
Maryland Range: $80,000 - $110,000
NYC/Long Island/Westchester Range: $80,000 - $110,000