New

Receptionist

Rutgers University

United States, New Jersey, Newark

Mar 12, 2025

Position Details

Position Information

Recruitment/Posting Title	Receptionist
Job Category	Staff & Executive - Healthcare - Administrative Services
Department	NJMS-Pediatrics-WIC Program
Overview	New Jersey's academic health center, Rutgers Biomedical and Health Sciences ( RBHS) takes an integrated approach to educating students, providing clinical care, and conducting research, all with the goal of improving human health. Aligned with Rutgers University-New Brunswick and collaborating university wide, RBHS includes eight schools, a behavioral health network, and five centers and institutes that focus on cancer treatment and research, neuroscience, advanced biotechnology and medicine, environmental and occupational health, and health care policy and aging research. Our faculty are teachers, clinicians, and scientists with unparalleled experience who advance medical innovation and provide patient care informed by the latest research findings. We offer an outstanding education in medicine, dentistry, pharmacy, public health, nursing, biomedical research, and the full spectrum of allied health careers. Our clinical and academic facilities are located throughout the state-at Rutgers University-New Brunswick, including Piscataway; and at locations in Newark, Scotch Plains, Somerset, Stratford, and other locations. Clinical partners include Robert Wood Johnson University Hospital in New Brunswick, Newark's University Hospital in Newark, and other affiliates. Through this community of healers, scientists, and scholars, Rutgers is equipped as never before to transform lives.
Posting Summary	Rutgers, the State University of New Jersey, is seeking a Receptionist for the Pediatrics Department within New Jersey Medical School. The primary purpose of the Receptionist position isto work under the direction of the head clerk and in accordance with WIC policies and procedures, provides clerical client services to WIC enrolled women who are pregnant, postpartum or breast feeding, and to infants and children up to age five (5). Issues checks, makes clinic appointments and provides front desk support for client check-in. Performs all duties and responsibilities in a manner consistent with the Service Excellence. Among the key duties of the position are the following: Answers the telephone, checks voice mail messages and returns calls in a timely manner as necessary. Inputs all WIC related data into WIC database, as required. Makes face-to-face and telephone appointments using both the WOW scheduler and the site specific appointment template. Receives WIC participants at the front desk, checks them into WIC database and ensures that participants have the necessary documents to receive services for which they are presenting. Benefit Issuance in accordance with WIC policies and procedures. Requests participants to complete the Customer Services Satisfaction Survey and submits completed surveys to supervisor, when needed.
Position Status	Full Time
Hours Per Week
Daily Work Shift	Day
Work Arrangement	This position requires a fully on-site work arrangement.
FLSA	Nonexempt
Grade	125
Position Salary
Annual Minimum Salary	30394.00
Annual Mid Range Salary	31304.00
Annual Maximum Salary	32250.40
Standard Hours	35.00
Union Description	Teamsters 97
Payroll Designation	PeopleSoft
Benefits	Rutgers offers a comprehensive benefit program to eligible employees. For details, please go to http://uhr.rutgers.edu/benefits/benefits-overview.
Seniority Unit
Terms of Appointment	Staff - 12 month
Position Pension Eligibility	PERS

Qualifications

Minimum Education and Experience	High School Diploma or GED and one to three (1-3) full years of clerical experience performing data entry activities, database maintenance and general office services support, preferably in a health care services setting.
Certifications/Licenses
Required Knowledge, Skills, and Abilities	Must have good communication and organizational skills. The ability to speak Spanish or Creole, is an asset.
Preferred Qualifications
Equipment Utilized
Physical Demands and Work Environment	PHYSICAL DEMANDS: Standing, sitting, walking, talking or hearing. No special vision requirements. WORK ENVIRONMENT: Office environment. Moderate noise.
Special Conditions

Posting Details

Posting Number	25ST0546
Posting Open Date	03/12/2025
Special Instructions to Applicants
Regional Campus	Rutgers Biomedical and Health Sciences (RBHS)
Home Location Campus	Newark (RBHS)
City	Newark
State	NJ
Location Details

Pre-employment Screenings

All offers of employment are contingent upon successful completion of all pre-employment screenings.

Immunization Requirements

Under Policy 100.3.1 Immunization Policy for Covered Individuals, if employment will commence during Flu Season, Rutgers University may require certain prospective employees to provide proof that they are vaccinated against Seasonal Influenza for the current Flu Season, unless the University has granted the individual a medical or religious exemption. Additional infection control and safety policies may apply. Prospective employees should speak with their hiring manager to determine which policies apply to the role or position for which they are applying. Failure to provide proof of vaccination for any required vaccines or obtain a medical or religious exemption from the University will result in rescission of a candidate's offer of employment or disciplinary action up to and including termination.

Affirmative Action/Equal Employment Opportunity Statement

It is university policy to provide equal employment opportunity to all its employees and applicants for employment regardless of their race, creed, color, national origin, age, ancestry, nationality, marital or domestic partnership or civil union status, sex, pregnancy, gender identity or expression, disability status, liability for military service, protected veteran status, affectional or sexual orientation, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing), or any other category protected by law. As an institution, we value diversity of background and opinion, and prohibit discrimination or harassment on the basis of any legally protected class in the areas of hiring, recruitment, promotion, transfer, demotion, training, compensation, pay, fringe benefits, layoff, termination or any other terms and conditions of employment. For additional information please see the Non-Discrimination Statement at the following web address: http://uhr.rutgers.edu/non-discrimination-statement