Accounts Receivable Supervisor

JOB SUMMARY:

The purpose of the Accounts Receivables Supervisor position is to monitor, analyze and direct Accounts Receivables team, as assigned, for accurate and timely collections of customers' payments for contracts, inspections, and service work for multiple offices, including out of state offices.

ESSENTIAL JOB DUTIES:

• Supervise Accounts Receivables Specialists for performance goals and average productivity including approval of requested time off, leave, as well as other employee matters.
• Develop performance goals with direct reports for positional success.
• Provide performance reviews and performance guidance to direct reports including communicating career development opportunities.
• Train direct reports on job responsibilities, processes, procedures, and current practices for achievement of assigned goals.
• Collaborate with Accounts Receivables Manager for continuous process improvement on current and new processes, practices, and procedures.
• Facilitate and/or attend assigned branch(es) Accounts Receivables meetings.
• Monitor Over 90-day percentage at or below 10% within a 30-day period.
• Resolve internal and external customer issues unable to be resolved by department members
• Process checks by phone transactions
• Review and resolve problem accounts in terms of appropriate administration of:
• Filing Liens.
• Process proof of claims and other relevant documents for bankruptcies.
• Transferring data, post-acquisition for previously used collection agency, as necessary.
• File paperwork and/or documents pertaining to requests received from Attorneys, as appropriate.
• Execute conciliation court filings.
• Train department members for positional responsibilities.
• AR adjustments: verify and document all adjustments
• Discounts and/or short payment per customer payment agreement written off to Divisions Discount Allowed account (AR Manager to write-off up to $2,000.00 without Accounts Receivables Manager's approval; must obtain written approval for any write-offs above $2,000.00.
• Move Payments between customer accounts (includes partial payment moves).
• Correct cash posting errors.
• Set up and train internal staff on Heartland.
• Complete month-end AR reconciliations and adjustments.
• Monitor Key Performance Indicators (KPI's) to ensure collectors achieve target goals and continue to develop.
• Other duties may be assigned.

QUALIFICATIONS:

The qualifications listed below are representative of the elements required to perform the job successfully; however, in some cases, an equivalent combination of Education, Training, Certifications and Experience may meet the job qualifications.

Education, Training, Certifications:

• Associate's and/or bachelor's degree in Business, Finance or similar; required.

Experience, Knowledge, Skill Requirements:

• 5 years relevant work experience in the construction industry or accounts receivables, required.
• 2 years supervisory and/or management experience in Collection & Cash Application, required.

Communication Skills:

• Must have the ability to effectively read, write and communicate in English with employees, customers and board of directors.

Systems and Software Skills:

• Ability to operate a computer and use Microsoft Office, required.
• 5 years ERP/CRM systems; Timberline Sage 300 CRE, preferred.

Other Qualifications:

• Valid driver's license with acceptable driving record required.
• Must be able to comply with Summit's Drug and Alcohol policy and Background screening requirements, which may also include customer specific requirements based on contractual agreement.

PHYSICAL & WORK ENVIRONMENT REQUIREMENTS:

Reasonable accommodations may be made to enable individuals with disabilities to perform essential job duties.

Physical Requirements:

While performing the duties of this job, the employee is required to sit and stand for long periods. Employee will occasionally be required to drive, bend, kneel, balance, lift <20lb, walk, stand, ascend/descend stairs, reach above and below shoulders, stoop, and twist.

Work Environment:

Employee will consistently be required to work indoors in an office or remote setting, work alone and with others. Employee will occasionally be required to wear appropriate personal protective equipment, as required by company safety policies.

We are fully committed to equal opportunities for employment to all individuals regardless of race, national origin, gender, religion, sexual orientation, disability, familial status, and any other classification protected under the law. We are an Equal Opportunity, Affirmative Action employer.
While this job description is intended to be an accurate reflection of the position, management reserves the right to modify, add, or remove duties and to assign other duties as necessary.