Office Manager - Coupeville Children's Intensive Services WISe

Office Manager - Full Time - 40 Hours Per Week

Coupeville, WA

Compass Health is currently looking for an Office Manager to join the Children's Intensive Services / WISe teams in Island and San Juan Counties!

Children's Intensive Outpatient Services supports children and their families in their community in a least restrictive environment using the Wraparound process (WISe). Wraparound works to honor the family voice and choice, identify strengths, build natural supports and foster self-sufficiency. Wraparound teams provide comprehensive behavioral health services and supports to Medicaid eligible individuals, up to 21 years of age, with complex behavioral health needs and their families. The goal of the program is for eligible youth to live and thrive in their homes and communities, as well as to avoid or reduce disruptive out-of-home placements. Assessment, treatment and support services are provided in the youth and family's natural setting, where needs and challenges present themselves (such as the home, school and community). Families report excellent outcomes including, youth/family stability, increased support, connection to their community and hope for the future.

This position will be based out of Coupeville, but also supports the San Juan WISe team. This position will work M-F, in-person, at the Coupeville office with limited remote options available after 90 days.

What you will be performing

The Office Manager for our Island and San Juan County WISe teams oversees and provides administrative and clerical support for a complex program. This position is responsible for performing a variety of office management and support activities, including confidential clerical support to the Program Manager and Program Director. This role requires consultation and partnership with the Program Manager regarding office management issues.

• Demonstrates respect for diversity and a commitment to developing multicultural competency and sensitivity.
• Provides excellent customer service when greeting and/or assisting clients.
• Plans, oversees, and supervises the flow of support work for the Program.
• Responsible for the tracking, documentation, and coordination of hiring new personnel.
• Monitors client charts, files, manuals, minutes, clinical paperwork, and required reports.
• Understands and practices safekeeping of client protected health information per Compass Health's HIPAA and other agency policies and procedures.
• Performs and/or supervises billing and/or other data entry as needed.
• Participates in regularly scheduled supervision and team meetings.
• Oversees and ensures accurate, timely processing of required paperwork including client charts.
• Provides administrative support including word processing, filing, faxing, copying.
• Ability to work between the hours of 8:30am - 6pm Monday - Friday.

What you will be carrying along

• High School Diploma required, AA or BA Degree preferred.
• 4 years of office management experience, or a comparable combination of education and experience.
• Experience with office staff management, or demonstrates possession of the required skills, knowledge, and abilities related to supervision.
• Experience in computer billing and bookkeeping preferred.
• Current First Aid & CPR certification, or ability to obtain within 90 days of hire.

Additional Responsibilities Include

• Provides technical assistance to all support staff as requested by Manager.
• Orders supplies and equipment according to agency procedures.
• Remains compliant with required trainings and certifications.
• Behaves in an ethical and professional manner consistent with agency policy, state law, and licensing entities if applicable.
• Demonstrates commitment to Compass Health's Strategic Intention, core Values and Core Competencies.

What we will be offering

As the region's largest non-profit community behavioral healthcare organization, we have been serving our clients and our communities for over 110 years. Our commitment to care doesn't stop with our clients though, as we take pride in offering our employees the opportunity to work in a culture that promotes learning, growth, and advancement as well as a focus on employee satisfaction and work/life balance.

• Medical, dental, and vision insurance at NO COST to full-time employees.
• 16 days of vacation the first year
• 12 sick days including an additional wellness day
• 13 paid holidays - 11 traditional holidays, plus 2 you choose
• $300 in professional funds per year
• Up to 5 days paid education leave
• 403(b) retirement plan with up to 2% company match after the first year
• Automatic annual pay raises on your anniversary with Compass
• And much, much more!!!
• This totals over 45 paid days off in your first year!

About Us

Compass Health is the region's largest private, non-profit organization providing mental health and chemical dependency services in Island, San Juan, Skagit, Snohomish, and Whatcom counties of Western Washington. We provide quality creative services to children, families and adults in a variety of outpatient, residential and inpatient settings. We have been serving our clients and our communities for over 110 years, though our commitment to care doesn't stop with our clients as we take pride in offering our employees the opportunity to work in a culture that promotes learning, growth, and advancement. We maintain a focus on employee satisfaction and work/life balance, which includes competitive compensation and benefits programs. Please visit our website for more information: www.compasshealth.org.

Compass Health promotes equal treatment and equal employment opportunity to all applicants and employees regardless of race, creed, color, national origin, sex, religion, age, marital status, sexual minority status, sexual orientation, veteran status, or disability unless based on a bona fide occupational qualification

POSITION SUMMARY

Job Title: Office Manager

Program: 600-11750

Location: Coupeville

Hours: Full-time (40 hours/week)

Wage: $28.24-$41.14/hr DOE