Sr. Director of Bay Area Programs

IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design, we strive to consistently question the "status-quo" and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life. With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission.

• Provide supervision, coaching, and mentoring to the San Francisco program leaders
• In collaboration with VP of Community Living Services, develop program budgets and budget modifications for IOA, DAS, health plans, and Department of Health Care Services. Monitor monthly expenditures to ensure compliance with program budgets
• Drive cross team process improvements and best practices that enhance the client and employee experiences across programs
• Provide corporate visibility and share corporate communications with programs
• Work collaboratively with the VP of Central Ops and the Division Business Manager to identify quality/financial performance targets, develop and implement action plans
• Sets strategy and vision for the San Francisco programs related to employee engagement, client satisfaction, staff professional development, quality improvement, and budget performance
• Conducts regular leader meetings
• Develop and control operating budgets in partnership with the Program leaders and Finance
• Builds and maintains relationships with key funders and community partners
• Working with VP of Central Ops, establishing best practices for business and clinical services for implementation throughout organization
• Looks for opportunities to implement best practices as identified by corporate throughout the organization
• Communicates clearly, concisely, collaboratively, and non-defensively with colleagues, direct reports, corporate staff, and corporate management
• Responsible for expanding personal knowledge, skills and attitudes specific to program services
• Responsible for expanding personal knowledge related to political initiatives and their impact on IOA service lines and programs
• Responsible for remaining current with changes in statewide community-based and long term services for high-risk, low-income individuals, Medi-Cal and Medicare regulations and procedures that will impact the practice and direction of the program and staff
• Ensures that centers operate in compliance with all State and Federal regulations
• In collaboration with VP of Strategic Partnerships, provide support for new business opportunities
• In collaboration with Facilities and Technology team, lead the development and implementation of new space and facilities plans for programs
• Developing and implementing new care management services in collaboration with the City and County of San Francisco, Medi-Cal Managed Care health plans, and the CLS implementation team
• All other related duties as assigned

REQUIRED QUALIFICATIONS

• Master's degree or higher in Administration, Public Health, Social Work, Nursing, Psychology, Counseling, Rehabilitation, Gerontology or Sociology from an accredited college or university
• Minimum 5 years supervisory experience in a medical or community-based setting
• Minimum 7 years experience as a Registered Nurse, Psychologist, or Licensed Clinical Social Worker in a medical or a community-based setting
• Experience in building and leading an efficient and effective multi-disciplinary team preferred.
• Broad understanding of community-based health and social services and pertinent policy issues
• Excellent interpersonal, verbal, and written communication skills

DESIRED QUALIFICATIONS

• Current/prior experience as a Licensed Clinical Social Worker (LCSW), Licensed Psychologist, or Registered Nurse
• Direct practice experience in behavioral health
• Demonstrated understanding of the healthcare system, community-based resources, and long-term care support and services
• Demonstrated understanding of behavioral health resources and behavioral health interventions
• Ability to develop and successfully manage large numbers of professional relationships
• Solid understanding of community-based case management
• Demonstrated ability to work collaboratively and to encourage collegial working relationships and team building within IOA and with outside partnerships
• Demonstrated ability to identify and develop new funding streams and partners
• Strong presence and creative thinking abilities

We encourage you to learn more about IOA by visiting us here.

IOA reserves the right to adjust work hours or duties when appropriate.

Institute on Aging is an Equal Opportunity Employer. Institute on Aging is committed to cultivating a diverse and inclusive work environment and providing equal opportunities to all employees and job applicants without regard to age, race, religion, color, national origin, sex, sexual orientation, gender identity, genetic disposition, neuro-diversity, disability, veteran status or any other protected category under federal, state and local law.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.