ASSOCIATE GOVERNMENTAL PROGRAM ANALYST

California State Department of Cannabis Control
$5855.00 - $7327.00
United States, California, Sacramento
Mar 11, 2025
Job Posting: Payments & Customer Service Lead Department of Cannabis Control JC-469929 - Payments & Customer Service Lead ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $5,855.00 - $7,327.00 per Month Final Filing Date: 3/21/2025 Job Description and Duties Under the direction of the Staff Services Manager (SSM) I of the Sacramento Payment and Customer Service Unit (SPCSU) in the Division Support Services Office (DSSO) part of the Policy and Resource Branch (Branch) in the Licensing Division (Division) within the Department of Cannabis Control (Department), the Associate Governmental Program Analyst (AGPA) will perform a range of complex technical and analytical tasks, ensuring all work aligns with statewide policies, regulations, and statutes. This lead role will require a high level of independent judgment, analytical skills, initiative, and expertise in state and Department policies, procedures, and best practices. You will find additional information about the job in the Duty Statement. Working Conditions Candidates who reside outside of the State of California may be admitted to the job interview. However, upon a job offer, candidates must provide proof of residence in California prior to their appointment becoming effective, or the offer may be rescinded. Minimum Requirements You will find the Minimum Requirements in the Class Specification. ASSOCIATE GOVERNMENTAL PROGRAM ANALYST Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-469929 Position #(s): 592-920-5393-XXX 592-920-5393-830 Working Title: Payments & Customer Service Lead Classification: ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $5,855.00 - $7,327.00 A # of Positions: Multiple Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information Do you enjoy a fast-paced workplace? Are you interested in a ground floor opportunity? The Department of Cannabis Control is looking for a dynamic, highly motivated individual that wants to work in a multi-tasking environment. The Department's mission is to develop and implement progressive cannabis policies and license and regulate commercial cannabis activity in a way that best protects public health, safety, the environment, and local communities throughout the State of California. Our Headquarters is located in Rancho Cordova, California. FREE PARKING!! Department Website: https://cannabis.ca.gov/ Special Requirements Conflict of Interest (COI) - This position is subject to COI Regulations. The incumbent is required to submit a Statement of Economic Interests (Form 700) within 30 days of assuming office, annually by April 1st, and within 30 days of leaving office. Employment History on the STD 678 (State Application) must be complete and include dates, accurate hours per week, total time worked, duties and responsibilities, contact names and phone numbers of supervisors. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD 678 (State Application) may be disqualified. Only the most qualified candidates will be invited to an interview. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 3/21/2025 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Cannabis Control Human Resources Branch Attn: Classification & Recruitment, JC#469929, 3/21/2025 P.O. Box 419106 Rancho Cordova, CA 95741 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Cannabis Control Human Resources Branch Classification & Recruitment, JC#469929, 3/21/2025 P.O. Box 419106 Rancho Cordova, CA 95741 The drop off location is non-operational on weekends and holidays. 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - Please provide responses to each individual numbered question detailed below; Number your responses relative to the question for which you are responding. The completed SOQ should not be more than two (2) pages, using Arial, 12-point font size. Resumes, letters, and other materials will not be considered as responses to the SOQ. 1. Describe your experience providing internal and/or external customer service. 2. Describe an experience where you provided guidance, mentored, advised or set an example for someone. 3. Describe your experience with researching, collecting, applying, and reconciling various type of payments, fees or transactions. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting.