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On-line Banking Processor

Central Valley Community Bank
United States, California, Goleta
May 28, 2025
STATUS: Non-exempt, regular full-time, 40 hours per week

Job Summary and Scope of Responsibility: Process on-line banking transaction requests and maintenance.

Job Summary and Scope of Responsibility: Process on-line banking transaction requests and maintenance.

Essential Duties & Responsibilities: With or without reasonable accommodation must be able to perform all essential job functions as described below.

  • Perform cash management and RDC/SCO customer set up and deposit review.
  • Respond to escalated online banking service issues.
  • Process ACH stop payments.
  • Research and process Written Statement of Unauthorized Debits (WSUD).
  • Deactivate add-on features and complete maintenance for closed accounts.
  • Perform online banking/bill pay/e-statement maintenance.
  • Respond to on-line banking secure messages.
  • Audit agreements and maintenance forms.
  • Provide customer service to end-users.
  • Maintain applications, including user profile permissions.

Minimum Qualifications to Perform Essential Functions
Knowledge, Skills and Abilities:

  • Basic knowledge of banking concepts and processes.
  • Basic math skills (addition, subtraction, multiplication and division).
  • good judgment, decision-making and problem-solving skills.
  • Aptitude for detail, accuracy and organization.
  • Proficiency with Internet terminology and navigation.
  • Ability to learn concepts quickly in a fast-growing environment.
  • Professional and service-oriented demeanor and verbal communication skills.
  • Effective written communication skills.
  • Computer proficiency, including internet browsers and Microsoft Office Suite products.
  • Ability to perform essential job functions independently, under general supervision.
  • Proficiency at speaking, reading and writing English.

Experience and/or Education:

  • Two years of related bank experience.
  • Retail banking experience in operations, sales, cash management or commercial accounts, preferred.

Excellent benefits package for eligible employees and their families. Competitive salary BOE in the range of $23.19 - $36.06 Hourly.

Equal Employment Opportunity Employer/Veterans/Disabled.

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