Public Safety Assistant, 40 hours, Nights

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Exemption Status:

Schedule Details:

Scheduled Hours:

Shift:

Hours:

Cost Center:

Union:

This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process.

At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day.

II. Major Responsibilities:

1. Provides security for the safety and protection of UMass Memorial Medical Center's patients, staff, and the general public and properties.
2. Patrols, periodically, buildings and grounds of, UMass Memorial Medical Center properties.
3. Examines doors, windows, and other points of entry to determine that they are secure.
4. Warns violators of rule infractions, such as loitering, smoking, or carrying forbidden articles, and apprehends or expels persons engaging in suspicious or criminal acts, in accordance with applicable laws.
5. Watches for and reports irregularities such as fire hazards, leaking water pipes, other hazards and security doors left unlocked.
6. Observes departing personnel to guard against theft of UMass Memorial property.
7. Records data such as property damage, unusual occurrences, and other acts of suspicious activity.
8. Assists UMass Memorial Police Department and other local authorities with investigations of incidents committed on UMass Memorial properties.
9. Reports all criminal acts to the Police Sergeant and/or the UMass Memorial Police Department.
10. Assists staff as required providing protection and safety to patients or other individuals.
11. Responds to requests for entry into secure areas, assists with funeral homes, and withdrawals from the patient belongings safe.
12. Monitors pedestrian walkways and parking lots ensuring safety, traffic direction, and parking enforcement.
13. Completes incident reports.
14. Adheres to all general and/or special orders as directed by the Police Sergeant.

Standard Staffing Level Responsibilities:
1. Complies with established departmental policies, procedures and objectives.
2. Attends variety of meetings, conferences, seminars as required or directed.
3. Demonstrates use of Quality Improvement in daily operations.
4. Complies with all health and safety regulations and requirements.
5. Respects diverse views and approaches, demonstrates Standards of Respect, and contributes to creating and maintaining an environment of professionalism, tolerance, civility and acceptance toward all employees, patients and visitors.
6. Maintains, regular, reliable, and predictable attendance.
7. Performs other similar and related duties as required or directed.

All responsibilities are essential job functions.
Position Qualifications:
License/Certification/Education:

Required:
1. Equivalent to high school education plus addition specialized courses.
2. Valid Massachusetts License to operate motor vehicle
3. CPR/First Aid certificationwithin 30 days of hire/transfer into this job as a condition of employment.'

Experience/Skills:

Required:
1. 2 years of experience and/or previous formal training in public safety or customer service area
2. Communication skills necessary to interact with employees, patients, visitors, and the general public.
3. Must also be able to work under sometimes-stressful conditions and maintain a calm composure.
Preferred:
1. Three (3) years of prior public safety experience.

Unless certification, licensure or registration is required, an equivalent combination of education and experience which provides proficiency in the areas of responsibility listed in this description may be substituted for the above requirements.

Department-specific competencies and their measurements will be developed and maintained in the individual departments. The competencies will be maintained and attached to the departmental job description. Responsible managers will review competencies with position incumbents.

III. Physical Demands and Environmental Conditions:

Ability to mobilize quickly and efficiently. Position requires walking and standing for long periods in all weather conditions. May be exposed to bodily fluids and environmental hazards. See attached grid for guidelines of specific requirements.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day.

As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law.

If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at talentacquisition@umassmemorial.org. We will make every effort to respond to your request for disability assistance as soon as possible.