Job Description:The Social Worker for Care Coordination and Resource Services provides care coordination services to older adult patients with multiple diagnoses, chronic health conditions or other specialized needs for high-risk, frail patients. The Social Worker supports physicians and other healthcare professionals in providing a continuum of care for patients by performing coordination of care services, patient education, caregiver support, and long-term care consultation. The Social Worker collaborates with all JMH departments that provide services to facilitate the provision of high-quality cost-effective medical care to patients.
Education/Experience/Skills Requirements: Education
Experience
Certifications/Licensure
Knowledge, Skills, and Abilities
Knowledge and skills with EPIC (EMR), PC, word processing, Excel, and database programs. Demonstrates organizational skills, ability to set priorities, manage multiple demands, and complete tasks under strict timelines. Leadership skills to delegate and provide guidance to staff and hold others accountable. Ability to communicate and interact respectfully with patients and families of diverse functional abilities, social, economic, and cultural backgrounds to support patient autonomy and safety. Ability to work independently with minimal direction and exercise discretion to make independent judgments, seeking review when decisions represent significant departure from established guidelines. Monitors and assesses the flow of information/communication to keep management and other staff appraised of critical information or potential problems. Demonstrates effective oral and written communication, interpersonal, problem-solving, conflict resolution, presentation, time management, and positive communication skills. Communicates effectively with community leaders, staff, and management both verbally and in writing; uses proper grammar, punctuation, and business formats as appropriate. Utilizes effective organizational tools to ensure activities are well planned, communicated, and tracked until completion and due dates are met. Demonstrates financial awareness by responsible use of equipment and supplies to control costs. Effectively participates as a member of internal and external teams and work groups as needed.
Work Rules and Practices Patient Safety - Competency
Maintains strict confidentiality and demonstrates a clear understanding of HIPAA Privacy and California Confidentiality of Medical Information Act provisions surrounding patient specific processes; maintains compliance with John Muir Health policies. Provides a safe working environment for the department by having knowledge of relevant policies and procedures. Reports and corrects unsafe conditions. Follows ergonomic policies, procedures and recommendations from the Employee Health Department. Adheres to Health System and department policies and procedures regarding sick time, attendance, rest and meal breaks, dress code, safety, etc.
Communication - Competency
Develops and maintains professional working relationships among department colleagues, providers, collaborating partners, and the JMH system employees. Follows appropriate communication channels and is open to provide/receive constructive feedback in a professional manner. Supports the mission, philosophy, and goals of John Muir Health.
Work Shift:08.0 - 08:00 - 16:30 No Waive (United States of America)
Pay Range: $54.05 - $72.97
Hourly
Offer amounts are based on
demonstrated/relevant experience and/or licensure.
Pay will be adjusted to the local market if hired outside of the Bay Area.
Note: Positions at JMH which are exempt (not eligible for overtime) under the level of Manager are listed as hourly for compensation purposes on this posting. The work shift will contain the word 'exempt' on it.
Scheduled Weekly Hours:40
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