Rehabilitation Scheduling and Insurance Coordinator

Regions Hospital has an opportunity available for an individual with exceptional customer service skills to join our Rehabilitation department in a Rehabilitation Scheduling & Insurance Coordinator position. This will be a full time position working Monday-Friday 8:00a-3:30p.

This position is responsible for insurance coordination and general rehab admissions team support, inpatient appointment scheduling and customer service functions in a fast-paced healthcare environment. These functions primarily include managing insurance prior authorization and denials, scheduling and coordinating therapy appointments using EPIC, responding to phone and in-basket requests, and providing general rehab admissions and staffing support. Performs other duties as assigned.

Work Schedule:

M-F 8:00-3:30 with intermittent Saturday PTO coverage 6:30am-3:00pm.

Required Qualifications:

• High school diploma or equivalent.
• Two years of clerical and customer service experience in healthcare

Preferred Qualifications:

• Two years post-secondary education in healthcare or business administration is preferred.
• Healthcare scheduling experience is preferred, five years strongly preferred.
• Comprehensive understanding of insurance rules and regulations preferred.
• Experience with electronic medical record, particularly EPIC, strongly preferred.

Benefits:

Regions Hospital offers a competitive benefits package (.5 FTE or greater) that includes medical insurance, dental insurance, 401K with match, disability insurance, and tuition reimbursement. Benefits take effect first day of employment. We offer an on-site employee fitness center, an on-site physical therapy clinic for employees as well as on-site employee clinic to make it more convenient for our staff to get the care they need. We also have a Center for Employee Resilience that provides support and evidence-based practices to bring relief and build resiliency. Regions Hospital is a qualified non-profit employer under the federal Public Service Laon Forgiveness program. Regions is also proud to be a Yellow Ribbon Company.