Manager, Engineering

About FedEx Dataworks

Born out of FedEx, a pioneer that ships nearly 20 million packages a day and manages endless threads of information, FedEx Dataworks is an organization rooted in connecting the physical and digital sides of our network to meet today's needs and address tomorrow's challenges.

We are creating opportunities for FedEx, our customers, and the world at large by:

• Exploring and harnessing data to define and solve true problems
• Removing barriers between data sets to create new avenues of insight
• Building and iterating on solutions that generate value
• Acting as a change agent to advance curiosity and performance

At FedEx Dataworks, we are making supply chains work smarter for everyone.

Summary

Takes ownership and responsibility for the support the design, build, test and maintain data pipelines at big data scale. Leads a team responsible for modeling and development to support operations initiatives, strategic programs and new products and solutions. Strong background and experience in the use of advanced descriptive, diagnostic, predictive, prescriptive and ensemble modeling, advanced statistical techniques, and complex mathematical tools. Uses expertise to lead a team that initiates and delivers projects and develops end-to-end solutions that drive business results, including proofs-of-value for new business problems and production-ready solutions for operations and customer-facing products. Understands and ensures development of solutions supporting the movement of data and information assets following API-First / Service-Oriented Architecture principles. Advances Dataworks' broad capabilities to use and deploy cutting edge data science and machine learning tools in Dataworks projects, platforms and products. Provides expert consultation and thought leadership to senior management. Mentors other team members to drive results and effectively collaborates with cross-functional teams to deliver business goals.

Responsibilities:

• Provide technical leadership and guidance to the team, helping them overcome any challenges and make informed decisions.
• Work closely with cross-functional teams including engineering, product management, and operations to ensure seamless delivery of solutions.
• Communicate effectively with stakeholders at all levels.
• Drive the successful execution of solution implementation projects, ensuring adherence to timelines, budgets, and quality standard.
• Identify and mitigate risks, escalate issues as needed, and provide regular updates to stakeholders.
• Manage the GenAI Center of Excellence (COE) process and the GenAI Engineering team. This team works on cutting-edge solutions using GenAI, which have high value across FedEx.

Skills / Abilities

• Knowledge in implementing large scale solutions and managing multiple team members
• Knowledge in Azure or similar, data engineering and application development
• Knowledge in Agile practices
• Knowledge in GenAI and how to use Large Language Models (LLM's)

Minimum Education

Bachelor's Degree in Information Systems, Computer Science, or a quantitative discipline such as Mathematics or Engineering and/or equivalent formal training or work experience.

Minimum Experience

• Seven (7) years equivalent work experience in measurement and analysis, quantitative business problem solving, simulation development and/or predictive analytics.
• Extensive knowledge in data engineering and machine learning frameworks including design, development and implementation of highly complex systems and data pipelines.
• Extensive knowledge in Information Systems including design, development and implementation of large batch or online transaction-based systems.
• Strong understanding of the transportation industry, competitors, and evolving technologies.
• Experience providing leadership in a general planning or consulting setting.
• Experience as a leader or a senior member of multi-function project teams.
• Strong oral and written communication skills.
• A related advanced degree may offset the related experience requirements.

Domicile/Relocation Information: This position can be domiciled anywhere in the United States. The ability to work remotely within the United States may be available based on business needs.

Application Criteria: Upload current copy of your resume (Microsoft Word or PDF format only) and answer job screening questionnaire by 5 PM CT on March 20, 2025.

Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job-related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement.

Pay: US Annual Pay Range: $135,360 - $203,040

FedEx Dataworks is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Dataworks does not discriminate against qualified individuals with disabilities in regard to job application procedures, hiring, and other terms and conditions of employment. Further, Dataworks is prepared to make reasonable accommodations for the known physical or mental limitations of an otherwise qualified applicant or employee to enable the applicant or employee to be considered for the desired position, to perform the essential functions of the position in question, or to enjoy equal benefits and privileges of employment as are enjoyed by other similarly situated employees without disabilities, unless the accommodation will impose an undue hardship. If a reasonable accommodation is needed, please contact DataworksTalentAcquisition@corp.ds.fedex.com.