Learning & Development Specialist

TEKsystems
$45.67 - $55.28 / hr
life insurance, sick time, 401(k), retirement plan
United States, Arizona, Tempe
Mar 07, 2025
Job Description * This individual will be responsible for creating, updating and maintaining training presentations, knowledge base articles and learning and development materials. * They will also be responsible for coordinating and facilitating new hires as well as misc one-off learning and development trainings as needed by the leaders and managers. * It will be the responsibility of this trainer to help nurture the learning and development of all staff and managers. * You will be responsible for helping verify and coordinate required access, equip our team members with the right tools and training to confidently own their roles. * You will be instrumental in carrying out, evaluating, and improving our training materials & offerings to maximize employee learning and potential. * This role requires a strong attention to detail and a passion for design, as well as instructional delivery, management and/or coaching experience. Main Position Details: Start: 4/07/2025 Pay: $45/Hr - $55/Hr (Based on Experience) Schedule: Need to be flexible Monday - Friday between 7:00am - 6:00pm Location: Tempe, AZ. Will include 30% travel Qualifications: The ideal candidate should have knowledge of Payment Processing and Platforms knowledge (TSYS/FISERV preferred). They should have design, management, writing, editing and facilitation experience. Training will include new hire orientation & training, skill and Knowledge training and verification checks, misc. uptraining, product, tool and general operational services training. Content and document creation will include working with SME's and leadership to create, build, and update learning materials, documents, schedules and outlines necessary to facilitate and deliver instructional training. Ongoing training, knowledge base content and creation will be a daily responsibility of this individual as agents develop, learn and grow in their roles and changes are made to curriculum, products, services and tools or as needed by leadership. * A Bachelors Degree or 10 years experience in Learning & Development, Organizational Management, or related field * A minimum two years of Payment Processing background * Management, Design, Content Creation and coaching experience. * Lesson Plan creation and facilitation experience * Flexibility in travel and work hours - up to 30% travel * Excellent and professional written & verbal communication skills. * Experience with the Microsoft Suite (Excel, Word, PP, notes etc) * Experience with other content creation software (360 Learning, Camtasia, other) Preferred Skills Instructional design, E-learning, Learning management, Training development, Content development, Designing, Training materials, Technical writing, Design, Implementation, Development Pay and Benefits The pay range for this position is $45.67 - $55.28/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Tempe,AZ. Application Deadline This position is anticipated to close on Mar 20, 2025. About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.