Clinical Education Training Specialist

Interacoustics is part of the Demant Group. Demant is a world-leading hearing healthcare group that for more than a century has played a vital part in developing innovative technologies and know-how to help improve people's hearing and health. In every aspect, from hearing devices, hearing implants and diagnostic equipment to intelligent audio solutions and hearing care all over the world, Demant is active and engaged.

Interacoustics is a world-leading supplier of equipment for diagnostic audiology and balance testing. For more than 50 years, Interacoustics has been providing hearing healthcare professionals with precise and fast tools to assess their patients' hearing and balance. As the industry leader, we combine our global knowledge and experience to create strong local setups that support specific market needs. We offer innovative and easy-to-use solutions that ease the lives of healthcare professionals.

Interacoustics is seeking a dynamic Clinical Education Training Specialist to join our team in the Eden Prairie, MN office. This hybrid position involves up to 40% travel, offering a blend of in-office, remote, and on-the-go responsibilities.

As a Clinical Education Training Specialist, you will be a device application professional with proven training and applications aptitude. Your role will encompass reviewing and providing applications expertise for diagnostic medical devices used in the hearing and electrophysiology industry. You will share responsibilities across applications, training, and analysis, playing a crucial role in determining and implementing skill development within the field sales teams.

The ideal candidate is a strong communicator, analytical thinker and skilled multi-tasker with expertise in audiology, product analysis, and product training.

Benefits include Medical, Dental, Vision, 401(k) with Match, Life Insurance, Paid Time Off (PTO), Paid Holidays, Employee Perks, & Employee Assistance Program.

Compensation: $100,000

Join us at Interacoustics and make a significant impact in the field of audiology!

• Work closely with the Interacoustics management team to ensure a highly efficient execution of the company's strategic plans for the product segment.
• Provide clinical support to distributors and product end users.
• Practical training of end users within on-site, national, and regional seminars.
• Assist distributors' skill development to master demonstrating the instrumentation within product segments.
• Assist end users in utilizing their equipment optimally to maximize client satisfaction.
• Present topics at state and national Audiology meetings, sales meetings, and internal Interacoustics courses and events.
• Monitor current market trends to assist in positioning Interacoustics products.
• Evaluate competitors' hardware and software
• Participate in team evaluations of brand hardware and software.
• Provide audiological support for end users and distributors.
• Organize travel and training to maximize distributor support.
• All other duties as assigned.

Required Skills/Abilities:

• Exceptional verbal and written communication skills.
• Excellent interpersonal and customer service skills; ability to work well with people in person and by phone
• Ability to work with multidisciplinary teams.
• Excellent sales and customer service skills.
• Excellent organizational skills and attention to detail.
• Excellent time management skills with a proven ability to meet deadlines.
• Strong analytical and problem-solving skills.
• Ability to understand technical information.
• Knowledgeable and capable of providing an organized product analysis report.
• Ability to multitask and prioritize effectively.
• Ability to function well in a high-paced and at times stressful environment.
• Advanced PC skills, including proficiency in audiology applications, Microsoft Office (Word, Excel, PowerPoint, Teams, etc.), and database and remote support software.

Education and Experience:

• Master's degree in Audiology or Doctor of Audiology degree and a minimum of 3 years clinical experience.
• Clinical knowledge and experience with a broad range of diagnostic equipment, with focus on Audiometers, Tympanometry, Otoacoustics Emissions, and ABR.
• Demonstrated experience in technical presentations, training experience a plus.
• Must have a valid driver's license and be able to maintain a clear driving record.

Travel:

• International and domestic travel is required, approximately 80-100 days per year.

Physical Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Physically able to reach, stretch, bend, and sit for long periods of time during a daily routine.
• Must be able to lift up to 25 pounds at times.
• Clear background check including criminal history and education verification.

Interacoustics is an Equal Opportunity / Affirmative Action employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, sex, national origin, disability, or protected veteran status.

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