New 
Director Deal Desk Excellence
 Microsoft | |
 United States, Washington, Redmond | |
 Mar 06, 2025 | |
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OverviewDeal Desk is an organization of ~300 employees worldwide. Our primary goal is to drive growth and profit by structuring winning commercial deals. We look at deal concessions as levers to meet customers' needs, and we strive to bring a balanced view to individual deals by weighing short-term needs and long-term strategic goals. We have expertise in deal structuring, licensing, pricing, investments, custom Terms & Conditions, across the entire portfolio of commercial offerings, Consulting and Support services. Deal Desk Excellence is the central global team focused on enabling the organization to win deals, drive strategy and protect Microsoft, through partnerships and governance. We are a deeply connected team, partnering with business planning, product marketing, Finance, Sales Leaders, Legal, Operations and other stakeholders across Corp and subsidiaries. We are looking for a Director Deal Desk Excellence who embodies Microsoft's model, coach, care approach to people leadership. To be successful in this role, you need to be a strategic thinker and problem solver that can partner across organizations to build, evolve, and land competitive and optimized deal strategies across products, services, investments, and contracting. You will need to be agile while also coaching to a prioritization mindset that enables your team to deliver maximum impact and ensures the Worldwide Deal Desk is enabled to drive our business strategies with our largest, most strategic customers.
Responsibilities Attract, retain, and develop a high performing Deal Strategy team.Support the creation of an inclusive culture where team members can operate as their authentic selves.Lead and evolve deal strategy across our portfolio of commercial products, investments, services and contract negotiations (Modern Work, Azure Data and AI, Business Apps, Partners/ISG, Strategic Initiatives, Contract Terms's and Condition's, Unified Strategy, and Public Sector).Intake, validate, and land competitive insights across all areas.Enable Deal Desk Community to effectively negotiate and win across all business and solution areas aligned to company strategy.Proactively develop increased knowledge and resources for Deal Desk to win deals with agility.Identify and drive improvements for pricing, licensing, empowerment and processes while gathering and landing competitive insights.Ensure early engagement of new launches and strategy evolution to strategize, plan, and land within Deal Desk and other organizations.Support deal consultations with depth expertise on offerings, pricing strategy, compete, empowerment and operational considerations for winning deals.Collaborate closely with stakeholders in Business Planning, Finance, Marketing, Legal, Operations, Federal Business and Deal Desk Regional Teams to drive joint outcomes.Build partnerships with Business and Solution Strategy leaders to develop options and proposals focused on solving real-time competitive or business issues. | |