New 
Director, Vendor Digital Sales
 Microsoft | |
 United States, Washington, Redmond | |
 Mar 06, 2025 | |
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OverviewIn Small, Medium, EnterpriseS and Channel (SME&C) and Digital Sales, we have set out with the purpose of empowering our customers through the unique value of the Microsoft cloud by building a globally led, digital-first scale organization aligned with partners. Dedicated to one of the fastest growing customer segments, SME&C and Digital Sales organization is on pace to be Microsoft's next $100 billion-dollar business - this is where you come in. As part of local subsidiaries or Digital Sales centers around the world, you will lead a team who supports a dedicated set of customers, at scale, in identifying and achieving their business objectives through industry leading digital engagement and partner co-selling. You will also have an opportunity to work cross-collaboratively while living our shared SME&C and Digital Sales Culture priorities: Diversity and Inclusivity, Wellbeing, Sustainability, and Learning. If you have been described as customer obsessed and have a passion for digital-first solutions, we invite you to learn more about the SME&C and Digital Sales organization and the value we deliver to our customers, partners, and one another, every day. The Small and Medium Business (SMB) segment within SME&C is at the leading edge of growth and transformation. It's a tremendous growth engine for the company dedicated to bringing the Microsoft cloud to millions of SMB customers worldwide through scalable routes to market, growing revenue, market share and net new customers while enabling an impactful customer and partner experience. As a Director, Vendor Digital Sales in Americas, this opportunity will allow you to accelerate your career growth, develop deep business acumen and demonstrate sales leadership abilities. As the SMB Sales Leader, you will be accountable to the SMB Americas business and be the SMB customer advocate from Vendor Digital Sales engagements across the organization. This requires continuous innovation and evolution of our solution sales execution strategy, while remaining centered on the customer. To be successful, you have deep understanding of the local market, customer acquisition engines and upsell/cross-sell motions across services/products and the respective routes to market. This role involves analyzing and enhancing sales strategies to drive market success, fostering customer value realization, and leading go-to-market initiatives for revenue growth. Additionally, it includes people management responsibilities, promoting a culture of inclusion and collaboration, and leveraging industry expertise to drive digital transformation and business growth. Microsoft's mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
ResponsibilitiesAccelerating GrowthDigital & Artificial Intelligence (AI) Transformation: Advises customers and partners on leveraging digital and AI transformation solutions, ensuring successful value realization and fostering innovative opportunities across business units.Go-to-Market Strategy: Leads the development and implementation of go-to-market plans to maximize revenue, consumption, and growth, utilizing market-specific insights and practices to drive new customer relationships and opportunities.Industry Expertise & Leadership: Applies industry expertise to identify solutions and strategies, represents Microsoft as a thought leader, and coaches teams to tailor customer engagement, fostering a culture of inclusion, collaboration, and business growth.Driving Success with and Through OthersCross-Segment Collaboration and Growth: Influences and works across segments, partners, and teams to drive growth and transformation, ensuring alignment on account plans, defining sales execution, and fostering an inclusive organizational culture. Coaches teams on go-to-market strategies and shares practices to manage priorities and reduce complexity for customers.Executive Networking and Inclusion: Builds and maintains a broad executive network, supporting the development of strategic partnerships and long-term business planning. Fosters a culture of inclusion, learning, and mentorship, encouraging managers to motivate and engage teams, and supports the growth of impactful individuals.Leading and Transforming the BusinessCustomer Value Realization: Coaches teams to ensure ongoing customer value realization and satisfaction, contributing to net-new revenue and business growth. Monitors relationships with multiple customer stakeholders and collects feedback to understand drivers of business value and satisfaction.Sales Strategy and Execution: Analyzes and enhances sales strategies to drive market success, aligning teams to customer, partner, and market strategies. Leads sales teams by example, fostering impactful engagements and trusted partnerships, and supports internal talent development.Business Growth and Transformation: Drives business growth within the segment by creating strategic clarity and facilitating orchestration among internal teams. Collaborates across segments and partners to drive growth, leveraging customer insights and market strategies to identify opportunities and enable Digital & AI transformation.OtherEmbody our Culture and Values | |