Office Assistant

Eskaton is a nonprofit senior services provider that has proudly served older adults for over 50 years. With dozens of communities throughout Northern California, Eskaton is a great place to join and build a solid career with. In addition to competitive pay and comprehensive benefits, Eskaton employees have the opportunity to make a real difference in the community and in the lives they touch.

At Eskaton, being inclusive is one of our core values. This means that we celebrate diversity and equity for all who live and work with us, building a culture of belonging and community across the aging spectrum.

Position Summary:

The Office Assistant is responsible for assisting in the following areas:

• Reception and customer service of guests, visitors, and vendors.
• Admission tours, walkthroughs, admission packets.
• Answering multi-line phone and directing call to proper party.
• Clerical duties related to Care Center Business Office and project assignments/admissions contracts.

The starting salary for this position ranges from $18.75 to $22.96/hour. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered.

Position Responsibilities include:

• Greets visitors, determines their needs, and contacts proper party for whom the visitor is intended.
• Answers general questions and gives general information to those visiting or calling the Care Center.
• Conducts Care Center tours, interviews prospective clients, and notes information on an Admission Inquiry as needed in the absence or unavailability of the Business Office Manager.
• Prepares admission packets, charts, and tour packets. Complete admission packet with resident or family and assures documentation is thorough, timely and complete. Prepare admission welcome bags and discharge bags.
• Graphic design for fliers, posters, banners, cards.
• Receives and distributes payroll checks for Care Center employees.
• Completes purchase orders for all office supplies, forms, and uniforms, places orders and distributes to appropriate locations, including nursing station.
• Prepares ID bands and takes admission photographs of residents and uploads photos to Achieve Matrix software.
• Prepares courier envelopes every morning for EAC courier. Does courier route on campus (EV-B and ALU), sorts and distributes to appropriate person.
• Accepts and processes Care Center resident credit card payments.
• Completes daily census report and postings in the absence of the Business Office Manager.
• Prepares daily assignment posting.

Qualifications

Education:

High School or equivalent G.E.D.

Training and Experience:

Experience as a receptionist, public contact, and customer service desirable. Experience with office equipment and PC preferred.

Job Knowledge:

Knowledge of telephone etiquette, interpersonal communication, typing formats for correspondence and documents, calendaring and filing.

The final candidate must successfully pass Eskaton's post offer, pre-employment testing which includes a criminal background check, drug test, COVID test, TB screen test and health screen.

Eskaton is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, gender identity, sexual orientation or protected veteran status.