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Medical Assistant II

Massachusetts General Hospital
United States, Massachusetts, Boston
90 Blossom Street (Show on map)
Mar 05, 2025
The Mass General Interventional Pulmonology Program manages patients with complex respiratory problems, including lung cancer and pleural disease, using techniques that are less invasive than traditional surgical methods. These techniques often reduce the recovery time, complication rate and discomfort associated with more invasive procedures.
The PSPU Medical Assistant, under the direction of a registered nurse, is responsible for assisting the Interventional Pulmonary team with evaluation, management, and treatment of patients during office visits, procedures and other tasks related to the visit/procedure consistent with his/her training and skills. His/her primary roles are to assure efficient patient flow through the unit; to maintain neat, clean and safe patient care areas, and to promote patient satisfaction by interacting with patients in a professional, friendly manner consistent with their needs. The role responsibilities include a balance of clinical work and patient care, administrative work, and procedural support. Candidate must be able to effectively multi-task between responsibilities, be self-driven and proactive, and exhibit flexibility in a fast-paced, acute setting.

Principal Duties and Responsibilities:

  • Escort clinic patients to exam rooms, obtain vital signs, perform phlebotomy and EKGs

  • Assist with room turnover between procedures, procedure set up, patient preparation and positioning, patient transfers.

  • Maintain, troubleshoot, and act as main point of contact for all equipment

  • Arrange and coordinate all equipment preventative maintenance

  • Monitor the care of equipment, instruments, and supplies

  • Responsible for bronchoscope and sterilized equipment transport

  • Perform cleaning and high level disinfection (HLD) of all necessary equipment as needed

  • Monitor and maintain emergency carts in the ICUs

  • Maintain appropriate infection control measures

  • Responsible for supply inventory list and ordering all supplies for the unit.

  • Ensure rooms are appropriately stocked and maintain appropriate inventory par levels.

  • Maintain annual competencies including those in sterile technique and HLD

  • Staff clinic front desk when needed, including assistance with call triage, scanning and media uploads, workqueue management, additional needs upon request

  • Assist physician/nurse in all PSPU procedures (flexible bronchoscopy, thoracentesis, ICU procedures, among others).

  • Perform additional miscellaneous tasks to help maintain an efficient workflow throughout the unit.

Skills/Abilities/Competencies Required

  • Phlebotomy and EKG and obtaining vital signs

  • Candidate must embody MGH core values, should be flexible, detail oriented, a creative problem solver, energetic, and comfortable working both independently and in a multidisciplinary team.

  • Candidate will be proficient in computer usage, be very comfortable with high tech equipment, and possess excellent interpersonal written and verbal communication skills.

Education
High School Diploma or Equivalent required or Associate's Degree Medical Assisting preferred

Can this role accept experience in lieu of a degree?
No

Licenses and Credentials
Basic Life Support [BLS Certification] - preferred Certified Medical Assistant [National Certification]

Experience
Direct MA experience or medical field work 1-2 years required

Hours: 7:30am-4:00pm Monday through Friday

Working Conditions:

  • Hospital procedural setting with both inpatient and outpatient volume

  • Exposure to some radiation during fluoroscopy procedures

  • Exposure to blood, waste products, and contagious diseases

  • Fast-paced, high-acuity patient care environment

  • Risk of needle sticks

  • Risk of exposure to airborne diseases (ie tuberculosis)



The General Hospital Corporation is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
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