Mailroom Support Technician - Clearance Required

Cydecor is a premier Federal Government solutions provider, delivering differentiated innovations in mission systems and business platforms. We leverage leading-edge secure systems and software development, backed by industry-leading subject matter expertise, and business intelligence to enable decision-support and remain ahead of ever-evolving national security challenges. Our success rests squarely on three bedrock principles: People, our center of gravity; Mission, what inspires us; and an unyielding commitment to Excellence, what separates us.

Job Description:

We're hiring a Mailroom Support Technician supporting NAVSEA at the Washington Navy Yard. The Mailroom Support Technician is a key customer support link for the Naval Sea Systems Command (NAVSEA) Command Administrative Service (NAVSEA 00A), Command Mailroom Center (NAVSEA 00A3) processing incoming and outgoing mail, complying with established security standards, and performing courier services. Due to the nature of the role, only U.S. Citizens may be considered.

Responsibilities include:

• Analyze official correspondence addressed to NAVSEA personnel to determine the cognizant action officer.
• Analyze and determines routing and control of high-level priority correspondence by higher echelon organizations external to NAVSEA.
• Analyze official correspondence addressed to NAVSEA personnel to determine the cognizant action officer
• Maintain pertinent information on controlled correspondence by logging and use of an automated system.
• Receive and answer telephone and walk-in inquiries.
• Assist in the distribution of directives and other material that requires multiple routings.
• Use various software packages to process incoming and outgoing mail smoothly and efficiently.
• Retrieve employee information from Command global to properly route documents.
• Receive and processes incoming and outgoing mail containing classified, controlled unclassified, and personally identifiable information.

Here's what you need:

• Minimum Years of Experience (5+ years)
• Clear understanding and working knowledge of DoD and Navy mail center security protocols.
• Strong Written and Verbal Communication skills.
• Strong Customer Service skills.
• Communicate effectively both in writing and orally with all levels of staff and outside personnel.
• Teamwork skills.
• Self-starter able to take initiative within a fast paced, agile environment.
• Excellent working knowledge of Microsoft applications: Excel, Word, PowerPoint.
• Well organized and confident to work independently but be a strong team player.
• Must be self-motivated and results oriented.
• Ability to effectively manage ambiguity and multi-task on a variety of initiatives.
• Ability to lift 45 pounds.
• Ability to stand for long periods of time, walking and bending.
• Ability to work under pressure due to tight deadlines and increased workloads.

Bonus points if you have:

• Knowledge in administering routine aspects of mailroom programs to ensure compliance with government policies and procedures.
• Able to thrive in a fast-paced environment with a bias for action and be able to build a high-trust partnership with management and other mailroom team members, while being energetic, detail oriented, analytical, and self-starting

Security Clearance:

• Secret Clearance

Education:

• High School Diploma or associate's degree

Work Schedule:

• Customer location

Benefits:

Cydecor offers a comprehensive compensation package including Health and Dental Insurance, Vision and Life Insurance, Short-Term & Long-Term Disability, 401(K) + company match, Paid Time Off (PTO), Paid Company Holidays, Tuition Assistance Program and more.

What We Believe

We have an unwavering commitment to diversity with the aim that every one of our people has a full sense of belonging within our organization. As a business imperative, every person at Cydecor has the responsibility to create and sustain an inclusive environment.

Equal Employment Opportunity Statement

Cydecor is an Equal Employment Opportunity/Affirmative Action Employer (EEO/AA). All employment and hiring decisions are based on qualifications, merit, and business needs without regard to race, religion, color, sexual orientation, nationality, gender, ethnic origin, disability, age, sex, gender identity & expression, veteran status, marital status, or any other characteristic protected by applicable law.

If you are a qualified individual with a disability and/or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to access job openings or apply for a job on this site because of your disability. You can request assistance by contacting HR@cydecor.com or calling 703-884-2105.