Public Affairs Associate II

Duquesne Light Company, headquartered in downtown Pittsburgh, is a leader in providing electric energy and has been in the forefront of the electric energy market, with a history rooted in technological innovation and superior customer service. Today, the company continues its role as a leader in the transmission and distribution of electric energy, providing a secure supply of reliable power to more than half a million customers in southwestern Pennsylvania.

Duquesne Light Company is committed to creating a culture of inclusion. We value and respect the unique differences and experiences of our employees. We believe that our differences lead to better collaboration, innovation and outcomes. We want you to join our team!

Position Overview:

The Public Affairs Associate supporting targeted outreach and interactions with important stakeholders including elected officials, regulators, and other policy advocates.

Location: Hybrid, downtown Pittsburgh, Pennsylvania.

Job Responsibilities:

• Produce outreach materials to support Regulatory Affairs, Government Affairs, and Clean Energy Strategy, including but not limited to one-pagers, "leave behinds," postcards, talking points, well-designed presentations (PowerPoint), posters for tabling and events, and other collateral.
• Coordinating and collaborating with all internal business units. In particular, this individual will collaborate with Corporate Communications, the team that oversees general messaging on behalf of the company and media relations, as well as Customer Experience, which manages communications specifically to customers, to ensure consistency across all outreach channels.
• Support public affairs in coordination with Corporate Communications via the development of thought leadership pieces such as Op-Eds, guest blog posts, and other media targeted toward niche government and/or trade publications. Provide subject matter expertise for pitches managed by Corporate Communications going to top tier publications.
• Develop sample social media posts, newsletter articles, etc. to offer to targeted DLC partners for their use, for example to promote customer assistance programs or clean energy opportunities.
• Partner with Corporate Communications and Customer Experience to draft social media, newsletter and/or website content related to clean energy, government or policy-related topics.
• Identify new and innovative outreach opportunities for consideration.
• Coordinate occasional webinars on clean energy and policy related topics.
• Support the team in managing event and organization sponsorships.
• On occasion, represent the External Affairs team at events, such as networking events, conferences, and tabling events.
• Develop and manage contracts with marketing agencies, digital platform providers, and physical collateral vendors.
• Leverage customer and market research to inform strategic messaging.

Education and Experience

• Bachelor's Degree in a related field including but not limited to communications, marketing, or public policy. Applicants from other fields are welcome to explain in cover letter the relevance of field of study or previous experience.
• At least 2 years of related experience.

Skills and Abilities:

• Ability to communicate often complex concepts into engaging, easy-to-understand messaging.
• Enthusiasm and resiliency to excel in a fast-paced environment.
• Excellent time management and organization skills.
• Ability to work independently, innovating new ideas, while also being comfortable taking direction and feedback.
• Excellent attention to detail, creativity, and self-motivation.
• An ability to see how their role plays into the big picture.
• Excellence in customer service. While this position will have little interaction directly with Duquesne Light customers, the desired candidate must be empathetic to the needs of customers and seek opportunities to improve customer experience.
• Integrity, holding themselves to the highest professional and ethical standards.

Scope

Primary focus is on daily deliverables, outputs and reporting. Typically accountable for managing one's own time and work flow. Responsible for using prescribed guidelines to analyze situations and solve problems. Work is typically of moderate complexity requiring the incumbent to draw on previous knowledge to perform role. Continues to build knowledge base and develop capabilities by partnering with more experienced staff as needed

Decision Impact

Problems and issues faced are vague but may be recognizable based on past experience. Accountable for some direct level of reasoning and decision making in straightforward situations based on precedents.

Hybrid Work

Position follows our hybrid work model, with a minimum of two days working in the office and the remaining days working remotely. Reporting location and frequency may be subject to change based on job role and department needs.

Storm Roles

All Non-Union Employees will serve in storm roles as appropriate to their role and skillset. Please be sure to discuss storm roles with the hiring manager for this position, as duties can vary across the Company.Examples of storm roles could include but aren't limited to duties such as: working with operations for service center support or with the communications, customer service or government affairs teams to respond to public and customer requests for information, etc.

Data Governance

Utilize data to make business decisions as appropriate for the position, support data stewardship activities and partner with IT on underlying data needs.

EQUAL OPPORTUNITY EMPLOYER

Duquesne Light Holdings is committed to providing equal employment opportunity to all people in all aspects of the employment relationship, without discrimination because of race, age, sex, color, religion, national origin, disability, sexual orientation and gender identity or status as a Vietnam era or special disabled veteran or any other unlawful basis, as defined by applicable law, and fostering a workplace free of unlawful discrimination and retaliation. This policy affects decisions including, but not limited to, hiring, compensation, benefits, terms and conditions of employment, opportunities for promotion, transfer, layoffs, return from a layoff, training and development, and other privileges of employment. An integral part of Duquesne Light Holdings' commitment is to comply with all applicable federal, state and local laws concerning equal employment and affirmative action.

Duquesne Light Holdings is committed to offering an inclusive and accessible experience for all job seekers, including individuals with disabilities. Our goal is to foster an inclusive and accessible workplace where everyone has the opportunity to be successful.

If you need a reasonable accommodation to search for a job opening, apply for a position, or participate in the interview process, connect with us at HR@duqlight.com and describe the specific accommodation requested for a disability-related limitation.