New

Manager Inside Plant

Altice USA
United States, West Virginia, Charleston
Mar 04, 2025
Optimum Are you looking to Optimize your life? Start your exciting path to a rewarding career today! We are Optimum, a leader in the fast-paced world of connectivity, and we're on the hunt for enthusiastic professionals to join our team! We understand that connectivity isn't just a luxury anymore - it's a necessity that empowers lives, fuels businesses, and drives innovation. A career at Optimum means you'll be enabling progress and enhancing lives by providing reliable, high-speed connectivity solutions that keep the world connected. We owe our success to our amazing product, commitment to our people and the connections we make in every community. If you are resourceful, collaborative, team-oriented and passionate about delivering consistent excellence, Optimum is the Company for you! We areOptimum! Job Summary The Inside Plant manager is tasked with the operation, maintenance, and upgrading of the Headend/Hub Network and the Interconnects within their area of responsibility. Responsibilities The preparation and monitoring of both capital and operational budgets. Determination of appropriate staffing levels. The development and implementation of effective preventive maintenance programs. The analysis of system problems and outages to improve resolution times and overall reliability. The ability to effectively manage multiple projects by meeting both deadlines and budget goals. Provide appropriate and effective staff training. Maintain appropriate equipment inventory levels. Optimize use of people, processes, and technology in region of responsibility. Implementation and integration of new technologies. Ability to respond 7 / 24 for outages and emergencies. Ensure reliable service by performing continuous network analysis while adapting to new technologies. Assist in the development of technology advances. Represent/back fill for the Director during periods in his/her absence. Ability to motivate and train staff. Completion of assigned projects on time and within budget. Ability to operate within budget guidelines. Ability to maintain or improve system reliability. Ability to interact with other support groups to resolve technical issues and to meet new product launches. Participates in special projects and perform other duties as assigned. Qualifications Extensive CATV technical experience with a minimum of 8 years in advanced technical positions. Must be fully capable in headend design, and technical operations. Must have working knowledge of MPEG 2, MPEG 4, analog video, RF distribution networks, fiber optic transmission systems, HSD (DOCSIS and FTTH) and VOIP platform. Minimum of 3 years of ISP supervisor/lead experience. Associates degree or equivalent. Demonstrated ability to analyze problems/trends review and develop procedures to increase reliability and add to customer satisfaction. Good written and oral communication skills. Ability to work flexible work hours, including evenings, weekends, and holidays as required. Ability to be on standby shift and 24-hour standby. Skilled in the use of spreadsheets and word processing. Clean and Valid Driver's license with ability to travel to other work locations as necessary. At Optimum, we're fueled by our four core pillars: Taking Ownership, Upholding Transparency, Creating Community, and Demonstrating Expertise. Our commitment to empowering employees to take responsibility and embrace proactive problem-solving underpins Taking Ownership. Upholding Transparency is at the core of our culture, with open and honest communication fostering trust among our dedicated team and loyal customers. Creating Community is more than a goal; it's our daily commitment to fostering an environment of collaboration, innovation, and positivity. Demonstrating expertise is a promise we uphold through continuous learning and engagement with our customers to consistently deliver top-quality products and services. These pillars not only shape our culture but define Optimum as a place of excellence, trustworthiness, and thriving community, and we invite you to be a part of our journey. If you have the drive to succeed and are ready to embark on a thrilling career, seize this opportunity today, and join our winning team, so together, we'll shape the future of connectivity. All job descriptions and required skills, qualifications and responsibilities for a particular position are subject to modification by the Company from time to time, in the Company's discretion based on business necessity. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, national origin, religion, age, disability, sex, sexual orientation, gender identity or protected veteran status, or any other basis protected by applicable federal, state, or local law. The Company provides reasonable accommodations upon request in accordance with applicable requirements. Optimum collects personal information about its applicants for employment that may include personal identifiers, professional or employment related information, photos, education information and/or protected classifications under federal and state law. This information is collected for employment purposes, including identification, work authorization, FCRA-compliant background screening, human resource administration and compliance with federal, state, and local law. Applicants for employment with the Company will never be asked to provide money (even if reimbursable) as part of the job application or hiring process. Please review our Fraud FAQ for further details.