EUA Ambassador - Part Time

Eppstein Uhen Architects (EUA) is seeking to fill an integral role in the client and employee experience in our Atlanta office. This front-line position is responsible for providing a positive impression to all guests. In addition, this person must communicate effectively and deliver a great experience to individuals throughout all levels of the organization. This position requires an individual with the ability to be responsive in a fast-paced environment as well as be self-directed. A good candidate will exhibit a positive energy and maintain a customer service/concierge-like approach to this position. This person will be expected to learn and understand the internal functions and capabilities of the firm and staff to provide outstanding service. In addition to the core responsibilities listed below, this person has the opportunity to develop the position through involvement in additional firm initiatives. The position reports to the Human Resources Generalist located in Green Bay and will work closely with the entire Human Resources team.

• Maintain a positive attitude and exhibit integrity and confidentiality
• Maintain a personal professional image as a representative of the firm
• Act as the initial host for all individuals entering or contacting EUA
• Professionally answer a multi-line phone system and connect callers to the appropriate personnel
• Open and/or close the lobby at appropriate times
• Direct guests to appropriate meeting locations
• Maintain the overall appearance of the office
• Coordinate meal requests for approved events including any special accommodations or requests
• Assist with booking travel for approved meetings and conferences
• Process incoming and outgoing deliveries and mail, including time-sensitive material to appropriate parties
• Exceptional organization and communication skills
• Procure office and kitchen supplies
• Participate and contribute to firmwide initiatives and opportunities
• Communicate effectively with Admin/HR team and EUA staff
• Solve problems proactively and prioritize tasks and assignments
• Process general correspondence, emails, and voicemails
• Work closely with the Ambassador team on firmwide projects as a representative of the Atlanta office (e.g. celebrations, firmwide events, employee appreciation activities, etc).
• Assist the Admin/HR team with other projects as assigned, including but not limited to: lists, database entry, facilities/maintenance coordination, supplies, deliveries, etc.)
• Assist with scheduling of appointments and meetings
• EUA liaison with the property manager, building maintenance, on-site security, and janitorial teams
• Coordinating visitor and staff access into the building
• Managing parking passes for staff and guests with parking vendor
• Planning events for clients and staff for the Atlanta office as needed
• Work closely with EUA's IT department for technical needs in the office
• Other duties as assigned

The Fine Print

• High school diploma/GED or beyond is required
• Proficiency with the Microsoft Office Suite (Outlook, Word, Excel, etc.)
• Proactivity and as much anticipation as possible of the office's needs will be essential in long-term success of this role

An Added Plus:

• Previous corporate environment and/or service industry experience
• Knowledge of Deltek Vision software
• A/E/C Industry knowledge