Senior HR Generalist

Ferrero is a family-owned company with a truly progressive and global outlook and iconic brands such as Nutella, Tic Tac, Ferrero Rocher, Raffaello, Kinder Bueno and Kinder Surprise. As the love for our brands continues to grow, so too does our global reach. Represented in more than 50 countries, with products sold in more than 170, the Ferrero Group is loved by generations around the world. The secret to our global success? 40,000 dedicated employees who celebrate care and quality to craft a business, careers and brands we are proud of. Join us, and you could be one of them.

The Senior Human Resources Generalist - Labor Relations - is responsible for developing and building strong relationships with their designated operational areas and employee groups, and will support Management/Supervisors primarily with Labor Relations, Employee relations, HR policies and procedures, performance management, in addition to some workforce planning and recruitment.

* Work with the unions on daily basis to discuss issues, attendance, working together to solve problems.

* Investigations and research on employee issues

* Preparation for union meetings, arbitrations, and analyzing the contract in each situation. Work with corporate labor relations and supply information needed.

* Meetings to coach employees, and administer discipline in partnership with the union administration.

* Tracking of grievances, responses and administering 2nd step grievance meetings, including researching grievance issues, and making informed decisions when responding to the union.

* Administration of hourly discipline tracking and conducting meetings with unions regarding discipline. These meetings take place on all shifts, availability to work other shifts and flexibility is a must.

* Availability to the Bloomington team, including managers and supervisors, during a 24/7 operation.

* Responsible for electronic tracking of all grievances, ensuring that all due dates are followed in each step of the grievance process. Additionally, analyzing the grievances to identify areas of focus.

* Assist with union negotiations for all contracts, active participation in preparation and attendance at all meetings

* Acts collaboratively and proactively, as well as coaches' managers/supervisors, to anticipate and resolve issues in advance, guides decision making process, prepares/helps prepare corrective actions, facilitates involuntary terminations and communications.

* Understands and applies applicable employment standards requirements/legislation for consistency, compliance and efficiency within the organization

* Provides employee relations support and coaching to associates in Human Resources practices such as attendance, investigations of complaints and misconduct.

* Recommends employee relations practices necessary to establish a positive employer-employee relationship and promote a high level of employee morale and motivation.

* Minimum 5 -7 years experience in Human Resources.

* 3 years experience working in a unionized environment requiring regular contract/CBA interpretation.

* Experience facilitating and supporting successful mediation/arbitration/grievance processes as listed in "Responsibilities" above.

* Experience with contract negotiations is mandatory

Consumers, quality and care are at the heart of everything we do. So, to be successful at Ferrero, you'll need to be just as consumer and product centric as we are - dedicated to crafting brilliant results for consumers around the world.

Ferrero is committed to building a diverse and inclusive culture in which all employees feel welcomed and appreciated and have the same opportunities. We believe all of our people are equally talented in their own way. In nurturing the curiosity and natural abilities of our employees, we provide them, generation after generation, the means to succeed personally and professionally, enabling them to craft their journey at Ferrero. The diversity of our talents is what makes our work environment multicultural, innovative and highly rewarding.

Ferrero N.A. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

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