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Administrative Assistant - IT

Connection
medical insurance, paid time off, sick time, 401(k)
United States, New Hampshire, Merrimack
730 Milford Road (Show on map)
Feb 28, 2025
Administrative Assistant - IT
You're a multitasker, capable of moving a mile a minute and keeping everyone else on track. There's an art and a science to a well-organized calendar-and nothing makes you happier than an empty inbox.

Merrimack, NH


CONNECTION

At Connection, our purpose is simple: we connect people with technology. From hardware—PCs, printers, servers, and more—to cutting-edge cloud, cybersecurity, and professional IT services, we design, build, and support the IT solutions that thousands of companies, schools, and government agencies rely on every day. We like to think of ourselves as the IT Department for our customers’ IT Department. Our company started out almost 40 years ago with two employees and a phone line. Today we’re a Fortune 1000 IT solutions partner operating in 174 countries around the world—still driven by that startup mentality and guided by our original purpose.


https://www.connection.com/

keywords: position summary,position details,what we do,who we are,why you should join us,administration,coordinate,process,performance,knowledge,skills,additional information

Full Time

$19.65/Hr. - $24.56/Hr.

Overview: What We Do:

We calm the confusion of IT by guiding the connection between people and technology. If a customer is looking for a better way to manage their warehouse inventory, equip their workforce, or secure their data, we make it happen. All it takes is finding the right combination of tech hardware, software, cloud solutions, and support services. That’s what we do. We’re the IT Department’s IT Department.

Who We Are:

Our team is made stronger by a multitude of backgrounds, experiences, and perspectives. It’s what makes Connection unique—what drives us to innovate and create technology solutions that stand apart from the crowd. We’d love for you to be a part of that fabric, to share your ideas and experiences with a team that thrives on fresh thinking, creativity, and helping others.

Why You Should Join Us:

You’ll find supportive teammates and a rewarding career at Connection—plus great benefits. We take pride in supporting employees with a total rewards package that provides financial, emotional, and physical resources for you and your family. Our compensation, 401k plans, medical insurance, and other benefits are progressive and competitive. We value the importance of our employees’ emotional well-being. To support employees, we provide free therapy visits, mental health coaching and tools, and meditation resources. You’ll also enjoy a generous paid time off package that includes not only vacation and sick time, but also Wellness and Volunteer Time Off days.

Working under general supervision of the Senior VP and CIO for Information Technology, relying on experience and judgement to plan and accomplish goals, the Administrative Assistant (AA) for IT handles various department administrative functions and directly supports the Sr VP and CIO in matters of a confidential and/or complex nature, requiring considerable discretion, judgment, tact and diplomacy. Utilizing various data points, the AA prepares simple to moderately complex reports on a routine and as needed basis. Participates in system productivity & enhancement efforts as required. Schedules, organizes, prepares materials and participates in department activities, including meetings, travel, and conferences. The AA monitors and processes financial data including departmental expenses, invoices, and payroll records for designated staff.


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Responsibilities:

  • Provides administrative support to assigned Senior Vice President, and IT department managers, coordinating various projects on their behalf as assigned.

    • Screens telephone calls and manages the calendar to ensure appointments/meetings are updated.
    • Opens all mail and delegates mail/telephone responses to SVP or President's direct reports.
    • Drafts written responses via e-mail or memo when necessary.
    • Responds to regularly occurring requests for information.
    • Acts as liaison with other departments.


  • Schedules, organizes, prepares materials and participates in department activities, including meetings, travel, and conferences.

    • Prepares department presentations using various Microsoft Office programs. Coordinates office projects.
    • Prepares meeting agendas and sets up Webex meetings and teleconferences as well as takes meeting notes and distributes.
    • Coordinates event activities.


  • Monitors and processes financial data and payroll records on behalf of the SVP/President.

    • Ensures accurate time recording and processing of payroll records for direct reports of SVP/President.
    • Creates Purchase Orders and processes invoices via JDE system.
    • Monitors department budget and enters data via Comshare to reflect departmental expenditures.


  • Develops simple to moderately complex reports utilizing departmental data and other appropriate data as requested.
  • Provides leadership and/or administrative support on company or business unit events and processes.
  • Participates in various departmental or business system productivity & enhancement efforts.
  • Performs all other duties or special projects as assigned.


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Requirements:

  • Intermediate to advanced skills in Microsoft Office suite including Word, Excel and PowerPoint with ability to generate simple to moderately complex reports and presentations.
  • Intermediate working knowledge of payroll systems.
  • Excellent written communications skills with ability to prepare communications on behalf of executive leadership
  • Excellent interpersonal skills with ability to relate to all employees from entry level to senior management.
  • General knowledge of departmental policies and procedures.
  • Working knowledge of accounting practices to include invoice processing and budget maintenance.
  • Highly tuned attention to detail with ability to compose, key and proof materials.
  • Excellent organizational skills with ability to prioritize and meet deadlines.
  • Flexibility with ability to meet departmental and organizational needs as time requires.



Because of the possibility for fraudulent job postings on many popular job boards, please be advised that Connection will never offer a position of employment without a complete interview process and communication with a “live person."



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