Description
As a Vision, Mission, and Driven company, VMD has been delivering information technology solutions to the Federal government in Agile Engineering, Cybersecurity, and
Critical
Infrastructure Protection since 2002. Our mission has now expanded, and we have merged with Xcelerate Solutions to revolutionize end-to-end enterprise security. Together we are committed to protecting our nation's citizens, critical infrastructure, and resources.
Why Join VMD Corp?
At VMD, now a part of Xcelerate Solutions, you have the opportunity to thrive in your career and become a Game Changer. The quality and talent of our people is what drives our success. We embrace an employee-first culture and make it a priority to provide professional development opportunities that foster career growth.
We help protect American Citizens and the nation's most critical infrastructure by working alongside our customers and delivering game changing solutions to strengthen their missions. We believe our passion and commitment to achieve our customers' goals and solve their most critical challenges defines who we are. We don't just dream big, we act on it - through teamwork, dedication, and resilience.
Learn more about VMD culture here:
VMD Culture Your Impact to the Mission:
- Serves as a subject matter expert (SME) and Technical Lead for ServiceNow, and related systems; providing necessary support for all process initiatives and cross functioning systems.
- Architects, designs, develops, integrates, and implements ServiceNow solutions.
- Develops and modifies ServiceNow workflows, forms, lists, business rules, UI components.
- Designs, codes, debug, documents, deploys and maintains solutions in a highly efficient and effective manner
- Creates and configures workflow administration, reports, and data imports.
- Creates, maintains, and enhances reports, dashboards, homepages, and custom views.
- Performs data load, mapping, and transforming of dashboards, access controls, database views, user interfaces (forms and navigation), scheduled jobs/reports.
- Assesses new releases and provide direction regarding adoption of new features.
- Coordinates application and platform upgrades.
- Monitors the health, usage, and overall compliance of ServiceNow and its applications.
- Collaborates with service, infrastructure, and support teams to ensure adequate delivery on their objectives
- Participates in design review, user requirements sessions and development teams to deliver features and capabilities supporting automation initiatives.
- Collaborates with Product Owners, stakeholders, Engineering teams to understand, estimate, prioritize and implement solutions.
- Participates in establishing coding standards to support consistency.
- Reviews and applies requirements from external and internal team and align into ServiceNow development.
- Configures out of the box workflows and create/maintain custom workflows.
- Facilitates cross discipline awareness including cross training and engagement in processes, gather service-related data, create dashboards and participate in performance improvement initiatives.
- Identifies critical metrics and develops ad-hoc system reports.
- Translates data into meaningful formats and presents to IT leadership.
- Performs other related duties and projects as business needs require at direction of management.
Experience Needed to Be Successful:
- Generally, 3-5 years of related experience and additionally, has at least two (2) years of experience as a developer who specializes in working in design, code, and troubleshoot applications with the ServiceNow platform.
Basic Qualifiers:
- Education Requirement: Bachelor's degree
- Can Additional Years of Experience Substitute for Degree?Yes
- Required Certification(s):
- At least one ServiceNow Platform Application Development certification (Certified System Administrator, Certified Application Developer, or Performance Analytics)
- At least one of the following ServiceNow Security certifications: Vulnerability Response, Incident Response, Risk and Compliance, or Vendor Risk Management.
- Minimum Years of Overall Experience:5
- Minimum Years of Specific Experience in Field:3
- Minimum Clearance to Start:Public Trust
- Work Status Allowable:US Citizen
The Type of Person That Will Excel:
- You are curious, inquisitive, and have demonstrated a constant eagerness to learn through actions.
- Excellent communications skills.
- You have a "can-do" attitude and are willing to go beyond the basic requirements of the position.
- You have strong attention to detail.
- You demonstrate personal accountability and integrity in all actions.
Travel and Telecommuting:
- Travel: None
- Telecommute Options: Onsite
VMD provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable Federal, state and local laws. VMD maintains a drug-free workplace.
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