Implementation-Conversion Product Consultant II

Job Description

Are you ready to write your next chapter?

Make your mark at one of the biggest names in payments. With proven technology, we process the largest volume of payments in the world, driving the global economy every day.When you join Worldpay, you join a global community of experts and changemakers, working to reinvent an industry by constantly evolving how we work and making the way millions of people pay easier, every day.

We're looking for an Implementation Consultant to join our ever evolving commercial team to help us unleash the potential of every business.

Are you ready to make your mark? Then you sound like a Worldpayer.

About the team

This role interacts with a team of commercial professionals and support teams across the organization. The team holds a high degree of internal and external relationships specific to the payments industry and across our vast product estate. The team is a dynamic and motivated group driving business in a high-growth market segment.

What you will be doing

You will be the named technical expert working alongside our commercial teams in technically onboarding new customers and new functionality for existing customers. You will ensure a timely integration and support all technical interactions throughout the onboarding process. You will also provide consultancy and project management oversight throughout the process.

• Quality and timely reporting of progress, exceptions, project risks, and issues
• Advise on user acceptance test strategy and provision of detailed scenarios;
• Project Scope confirmation and weekly customer touchpoints throughout onboarding/project
• Develop and implement appropriate integration approach with support from BDMs/RMs for our customers
• Support handoff between the pre and post sales service ensuring the customer is "live" within agreed timescales and improve the time to revenue
• Ensure merchant solutions comply to internal and Card Scheme standards (e.g PCI DSS) to minimize risks and maximize merchant service income
• Be the internal point of referral and undertake team training as required, to increase personal knowledge across full product offering

What you bring:

• Highly organized with a good appreciation of project management skills
• Technical aptitude in APIs (JSON, XML) and data transfer protocols (sFTP, HTTPS, etc.) and able to effectively communicate these technical concepts
• Able to engage and influence people at all levels
• Able to build understanding and trust with internal and external colleagues
• Clear and positive communication both written and verbal
• Able to systematically identify and implement solutions
• Self-motivated and results driven

What makes a Worldpayer

What makes a Worldpayer? It's simple: Think, Act, Win. We stay curious, always asking the right questions to be better every day, finding creative solutions to simplify the complex. We're dynamic, every Worldpayer is empowered to make the right decisions for their customers. And we're determined, always staying open - winning and failing as one.

Does this sound like you? Then you sound like a Worldpayer. Apply now to write the next chapter in your career.

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Privacy Statement

Worldpay is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how Worldpay protects personal information online, please see the Online Privacy Notice.

EEOC Statement

Worldpay is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here.

For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis.

Sourcing Model

Recruitment at Worldpay works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. Worldpay does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.