Information Technology Specialist I - Microcomputer Support

This is an experienced technician. Under general supervision, incumbents perform specific technical, complex support duties.

For a detailed job description for this Los Rios Classified Employees Association (White Collar) postingclick here.

Determines requirements, installs, configures and maintains desktop operating systems, virtual environments, and application software and hardware in an organization-wide, networked environment. Assists end users with hardware and software applications and/or network usage problems and provides problem resolution; troubleshoots and repairs microcomputers by replacing components and rebuilding and upgrading with new and/or used components; and troubleshoots system problems to provide continued operation through permanent solutions or ways to work around the problems. Serves as technical advisor to college and District staff; assists staff with the planning for new systems or system upgrades; works with college and District Office technicians, specialists, and analysts to maintain college and District-wide systems integrity; and determines necessity and extent of software and hardware upgrades for student use, college staff, administrators, and/or faculty. Develops specifications, descriptions, and operating instructions; performs system analysis on projects of moderate scope; and resolves network connectivity problems on local area network. Manages active directory objects, network shares and network services. Performs first-level problem resolution as assigned by help desk; ensures microcomputers and servers are in compliance with licenses and copyright laws; and researches new technology, evaluates feasibility, and provides draft requisitions for computers and computer related materials. Maintains a depot of spare components for microcomputer repair; surpluses microcomputers and related components; mentors and oversees the work of student assistants and junior technicians; and updates and maintains industry knowledge as related to job functions. Performs related duties as required.

Applicants applying to this position are REQUIRED to complete and submit:

1. A Los Rios Community College District Application
2. Resume or Curriculum Vitae
3. Letter of Interest

• Applications submitted without all required documents, listed above, will be disqualified.
• Applicants indicating "see resume" on the application will not have that referenced experience considered for minimum qualifications, which may lead to the application being disqualified.
• Only information (education, experience, etc.) listed on the application will be considered for minimum qualifications.
• Applicants, including current Los Rios Community College District employees, are required to provide official transcripts, if required to meet the minimum qualifications for the position.
• Applicants are required to submit official transcripts within 60 days of the time of hire.
• Graduate advising documents and grade reports will not be accepted as official transcripts.
• Individuals who have completed college or university course work at an institution in a country other than the United States must obtain a complete evaluation of foreign transcripts, degrees, and other relevant documents.
• A foreign transcript evaluation is required any time foreign course work is used to meet minimum qualifications and/or salary placement even if the foreign transcript has been accepted by a college or university in the United States.
• Foreign transcript evaluations are ONLY accepted from AICE (Association of International Credential Evaluations, Inc.) or NACES (The National Association of Credential Evaluation Services) agencies or evaluators. For additional information on foreign transcript evaluations click here.