Release Manager

Are you a Release Manager who would like to have a positive impact for millions of people? If so, we may have an opportunity for you!

TISTA associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more!

For EDB/IVM Product to accomplish its project operations and maintenance activities, it is required to have AITC support on operations management, scheduling coordination, production implementation, patch release, and Bug/Issue resolutions. These are critical technical support for the EDB/IVM product operations. EDB/IVM product cannot accomplish its establish project goals and objectives without the AITC Support.
• Add change orders and requests in Service Desk Manager (SDM) with configuration items identified.
• Add change orders/requests with Resource Estimates to Project Schedule.
• Control deployment of hardware/software into production.
• Create Service requests areas and change order categories for the project.
• Create/package Builds including Change Orders.
• Ensure resources or their backups are available for deployment.
• Ensure that master copies of software are secure and indexed in a definitive software library and that the configuration management database (CMDB) is updated.
• Implement software of hardware in the operations environment via the controlling processes of ITIL Configuration Management.
• Document outstanding workarounds and defects.
• Ensure releases are scheduled and submitted to the EO Release Calendar.
• Plan and oversee rollout of software and related hardware.
• Set up activities in Primavera (labor tracking).
• Update status of activities on Project Schedule.
• Application budget review and analysis.

• General knowledge of IT Technology and VA business services.
• Software development life cycle, including testing, change management tracking, and documentation.
• Familiar with ITIL roles: Configuration Management, Change Management, Release Management.
• Familiar with project management procedures.

Education:

• Bachelor's Degree in Computer Science, Engineering, or equivalent PLUS 10 Years of experience
• Eight (8) years of additional relevant experience may be substituted for education

Clearance:

• The ability to pass a Tier 2/Moderate Background Investigation

Location:

• Remote, USA
• Monday - Friday (8:00 AM - 4:30 PM EST)

Pay Range:

• The pay for this position ranges from $52,730 to $65,500
• The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location
• Also, certain positions are eligible for additional forms of compensation, such as bonuses
• TISTA associates are eligible to participate in our comprehensive benefits plan! More information can be found here: https://tistatech.com/working-at-tista/