Administrative Assistant II - Comprehensive & Urgent Ophthalmology, Westwood

Join our dynamic team in the Ophthalmology Comprehensive & Urgent Care clinic in Westwood and play a vital role in providing seamless patient experiences! We are looking for a detail-oriented team member to support front office operations and ensure smooth patient flow.Responsibilities include, but are not limited to:

• Check in/check out patients
• Accurately collect and update patient demographic and insurance information
• Answer patient inquiries, direct calls, and in-baskets
• Schedule appointments
• Process prior authorizations and referrals
• Scan and upload patient records and medical forms into the electronic records system

Required:

• One year of experience working in a medical office.
• One year of experience scheduling patient appointments in electronic system.
• Familiarity with current billing practices including governmental plans such as Medicare and Medicaid.
  
• Verbal and written skills in English sufficient to communicate effectively with patients, doctors and staff.
  
• Excellent interpersonal skills to interact with individuals of varied backgrounds effectively, with professionalism, patience and understanding.
• Ability to prioritize tasks in a systematic manner to maximize efficiency.
• Ability to demonstrate professionalism while dealing with the stressors of operating a multi-line telephone system.
• Ability to work with frequent interruptions and to complete assignments in a timely manner.

Preferred:

• One year of experience working in clinical teaching environment orin an ophthalmology practice.
• Bilingual in English and Spanish.