New 
Medical Receptionist - ENT
 Quadrant, Inc. | |
 United States, Virginia, Fairfax | |
 Feb 26, 2025 | |
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Medical Receptionist - ENT Frederick, MD Pay From: $17 per hour MUST: Medical Receptionist - ENT 3+ years of current Medical Receptionist experience Must have experience with EMR Must have scheduling experience Must have experience with check out Must have experience answering calls on a multi-lined phone Must have experience working in a multi-physician experience Must be able to handle working in a fast-paced office Must have strong verbal and written communication skills Must have strong customer service High attention to detail DUTIES: Medical Receptionist - ENT will be responsible for, but not limited the following: Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone Keeps patient appointments on schedule by notifying provider of patient's arrival; reviewing service delivery compared to schedule; reminding provider of service delays Comforts patients by anticipating patients' anxieties; answering patients' questions; maintaining the reception area Ensures availability of treatment information by filing and retrieving patient records Maintains patient accounts by obtaining, recording, and updating personal and financial information Obtains revenue by recording and updating financial information; recording and collecting patient charges; controlling credit extended to patients; filing, collecting, and expediting third-party claims Maintains business office inventory and equipment by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies; scheduling equipment service and repairs Helps patients in distress by responding to emergencies Protects patients' rights by maintaining confidentiality of personal and financial information Maintains operations by following policies and procedures; reporting needed changes Contributes to team effort by accomplishing related results as needed | |