Provider Performance Improvement Specialist

McKinsey & Company
parental leave, paid time off
United States, California, Palo Alto
May 16, 2025
Consulting Provider Performance Improvement Specialist Job ID: 95513 Helping healthcare providers transform performance in labor, external spend, clinical operations, and capital through our unique combination of deep industry experience, advanced analytics, and cutting-edge tools. Do you want to work on complex and pressing challenges-the kind that bring together curious, ambitious, and determined leaders who strive to become better every day? If this sounds like you, you've come to the right place. Your Impact You will be actively engaged with front-line client teams involved in helping hospitals implement operational improvements and organizational enhancements that boost cost effectiveness and improve quality of care for patients. In this role, you will bring your healthcare expertise, operational experience and analytical skills to bear on topics ranging from clinical operations to management to procurement and workforce management. You will leverage your expertise to take ownership of tenure-appropriate client relationships and guide clients through appropriate syndication discussions as well as longer-term front-line implementation projects. For example, if working on a procurement project, you will use your existing clinical or process expertise in procurement to weigh in knowledgably with clients on issues of clinical equivalency, utilization management and sourcing cost reduction opportunities. You will deliver the necessary analysis to inform the problem-solving process. You will translate this analysis into actionable insights for your client teams to drive value capture. You will be based in one of our offices in North America as part of Provider Performance Improvement (PPI), a group within our SHaPE (Social, Healthcare and Public Sector Entities) practice. Provider Performance Improvement helps hospitals implement strategies, operating models and organizational enhancements that sustain improvements in quality of care and boost cost effectiveness. Hospital executives contend with many basic business challenges: improving customer satisfaction, containing costs, managing complex supply chains, and attracting and retaining top-notch talent. Yet the human consequences of their work, as well as ongoing healthcare reform measures and changing delivery models, make their roles more complex. We bring global healthcare expertise and operational and analytical skills to help executives meet these challenges. Our teams have served market-leading institutions as well as hospitals embarking on large-scale performance transformations. Your Growth Driving lasting impact and building long-term capabilities with our clients is not easy work. You are the kind of person who thrives in a high performance/high reward culture - doing hard things, picking yourself up when you stumble, and having the resilience to try another way forward. In return for your drive, determination, and curiosity, we'll provide the resources, mentorship, and opportunities you need to become a stronger leader faster than you ever thought possible. Your colleagues-at all levels-will invest deeply in your development, just as much as they invest in delivering exceptional results for clients. Every day, you'll receive apprenticeship, coaching, and exposure that will accelerate your growth in ways you won't find anywhere else. When you join us, you will have: Continuous learning: Our learning and apprenticeship culture, backed by structured programs, is all about helping you grow while creating an environment where feedback is clear, actionable, and focused on your development. The real magic happens when you take the input from others to heart and embrace the fast-paced learning experience, owning your journey. A voice that matters: From day one, we value your ideas and contributions. You'll make a tangible impact by offering innovative ideas and practical solutions. We not only encourage diverse perspectives, but they are critical in driving us toward the best possible outcomes. Global community: With colleagues across 65+ countries and over 100 different nationalities, our firm's diversity fuels creativity and helps us come up with the best solutions for our clients. Plus, you'll have the opportunity to learn from exceptional colleagues with diverse backgrounds and experiences. World-class benefits: On top of a competitive salary (based on your location, experience, and skills), we provide a comprehensive benefits package, which includes medical, dental, mental health, and vision coverage for you, your spouse/partner, and children. Your qualifications and skills University degree with excellent academic record required; advanced degree preferred 5+ years of professional experience in a hospital/clinical setting or direct provider consulting environment Interest in procurement topics (medical/surgical supplies, pharmacy, purchased services), clinical operations (reducing length of stay, increasing throughput) and workforce management (optimizing composition of clinical and non-clinical labor); open to backgrounds working for GPOs, pharmacy companies, medical device companies and/or healthcare consultancies Deep interest and skillset in analytics and a passion for improving the way hospitals source and utilize external spend areas from supplies to pharmaceuticals to purchased services Experience and appetite in analytics and quantitative/data analysis ideally in the health care sector High level of entrepreneurship, professionalism and presence to succeed in a team-based setting on the ground with clients Interest in hand's-on change management and operational implementation involving multiple stakeholders across a hospital organization Sound problem-solving skills; ability to quickly process complex information and present it clearly and simply during change transformation efforts with clients Comfortable traveling to client sites Preferred office locations: San Francisco, Seattle, Chicago, Charlotte, Boston, Atlanta, New York, Washington DC Please review the additional requirements regarding essential job functions of McKinsey colleagues. Apply Now Apply Later FOR U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by applicable law. Certain US jurisdictions require McKinsey & Company to include a reasonable estimate of the salary for this role. For new joiners for this role in the United States, including all office locations where the job may be performed, a reasonable estimated range is $192,000 - $192,000 USD -to help you understand what you can expect. This reflects our best estimate of the lowest to highest [salary/hourly wages] for this role at the time of this posting, ensuring you have a clear picture right from the start, though it's important to remember that actual salaries may vary. Factors like your office location, your unique blend of experience and skills, start date and our current organizational needs all play a part in determining the final figure. Certain roles are also eligible for bonuses, subject to McKinsey's discretion and based on factors such as individual and/or organizational performance. Additionally, we provide a comprehensive benefits package that reflects our commitment to the wellness of our colleagues and their families. This includes medical, mental health, dental and vision coverage, telemedicine services, life, accident and disability insurance, parental leave and family planning benefits, caregiving resources, a generous retirement contributions program, financial guidance, and paid time off. FOR NON-U.S. APPLICANTS: McKinsey & Company is an Equal Opportunity employer. For additional details regarding our global EEO policy and diversity initiatives, please visit our McKinsey Careers and Diversity & Inclusion sites. Job Skill Group - CSS Associate Job Skill Code - PS - Specialist Function - Operations;Transformation Industry - Healthcare Systems & Services Post to LinkedIn - Yes Posted to LinkedIn Date - Tue Feb 25 00:00:00 GMT 2025 LinkedIn Posting City - New York LinkedIn Posting State/Province - New York LinkedIn Posting Country - United States LinkedIn Job Title - Provider Performance Improvement Specialist LinkedIn Function - Consulting;Health Care Provider;Supply Chain LinkedIn Industry - Hospital & Health Care;Management Consulting LinkedIn Seniority Level - Mid-Senior level